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JOB DESCRIPTION
Job Summary
The Customer Service Representative is responsible for handling inbound customer calls from both providers and members. They are to ensure that the highest level of service is provided no matter what the question or concern.
Location :
Onsite in our Irving, Texas office - 8500 Freeport Parkway, Irving, Texas 75063
Starting Pay : $18.00 per hour
$18.00 per hour
What We Offer :
Essential Functions :
The essential functions listed represent the major duties of this role, additional duties may be assigned.
Required Work Experience :
0-1 years related work experience. Experience Details : of inbound call center experience in the health insurance industry.
Required Education :
General Physical Demands :
Sedentary work : Exerting up to 10 pounds of force occasionally to move objects. Jobs are sedentary if traversing activities are required only occasionally.
We are an Equal Opportunity / Protected Veteran / Disabled Employer committed to creating a diverse, inclusive and equitable culture for our employees and communities.
Last updated : 2024-04-24
Full Time
Business Services
$33k-42k (estimate)
12/08/2023
04/28/2024
webtpa.com
IRVING, TX
200 - 500
1993
Private
MIKE MC CABE
$10M - $50M
Business Services
WebTPA is an online platform that provides healthcare plan administration and employee benefits consulting solutions for individuals and businesses.
The job skills required for Customer service representative include Customer Service, Call Center, Microsoft Office, Written Communication, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer service representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer service representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer service representative positions, which can be used as a reference in future career path planning. As a Customer service representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer service representative. You can explore the career advancement for a Customer service representative below and select your interested title to get hiring information.