66 Customer Service Administrator Jobs in Irving, TX
Amber Electrical Contractors is Hiring a Customer Service Administrator Near Irving, TX
Hiring Now!
Are you looking for a new opportunity with a growing company? Build upon your career. Become an Amber Team member! We have an immediate opportunity for a Customer Service Administrator in the Dallas/Fort Worth, TX area. If you are reliable, conscientious and love working with customers, Amber would like to speak to you!
Responsibilities
•Create Jobs from existing Customers/Properties - Enter information from the Dispatch email inbox and upload bid letters.
•Purchase Order assistance - manage Divvy site and update BuildOps accordingly.
•COIs- Certificate of Insurance requests and assist in yearly renewals.
•Phone - monitor, take messages, and dispatch from phone requests.
•Panel Schedules.
•Schedule/Call/Call Off Rental Equipment.
•Coordinate with other departments to ensure that work is completed within specified time frames if additional manpower is needed.
•Maintaining records of work performed, including dispatch logs, service orders, repair orders, work orders, and other documents related to the work done by employees.
•Maintaining communication with field technicians and dispatchers to ensure that appointments are kept on time and service is provided efficiently.
•Determining the nature of customer requests for service.
•Documenting service calls and work orders in a computerized database system or on paper logs
•Scheduling technicians and other staff members to ensure that all jobs are completed within specified time frames by managing the dispatch board.
•Coordinating directly with customers to schedule appointments, answer questions, and provide information about services offered by the company.
Qualifications
•As a successful candidate, you have well-rounded communication skills and have 3 or more years of experience in Customer Service relations and service calls.
•Must be comfortable with making and receiving phone calls.
•Must be familiar with Outlook and Microsoft applications.
•Have a history of reliability with work.
•Must be able to handle multiple tasks with ease.
•Have excellent attention to detail.
•Must have reliable transportation.
•Have a valid driver's license.
Job Summary
Full Time
$49k-60k (estimate)
05/05/2024
05/18/2024
amberelectrical.com
Irving, TX
50 - 100
Specialty Trade in Construction
Related Companies
The following is the career advancement route for Customer Service Administrator positions, which can be used as a reference in future career path planning. As a Customer Service Administrator, it can be promoted into senior positions as a Salesforce CRM Senior Administrator that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Administrator. You can explore the career advancement for a Customer Service Administrator below and select your interested title to get hiring information.
If you are interested in becoming a Customer Service Administrator, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Service Administrator for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Customer Service Administrator job description and responsibilities
Work with phones and computers.
04/06/2022: Boulder, CO
They greet and assist customers, coordinate appointments and services and process service-related paperwork.
04/07/2022: Pittsfield, MA
Escalating high-level complaints to the service manager for immediate resolution.
01/19/2022: Galveston, TX
Assisting the customers' inquiries and concerns, recommending service alternatives and processing refunds.
03/19/2022: Dallas, TX
Ability to familiarize themselves with their employer’s products/services and give out sound advice.
04/12/2022: Battle Creek, MI
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Customer Service Administrator jobs
Need basic computer skills and have some experience with computer software.
02/21/2022: Shreveport, LA
Consider a business degree or business-related national vocational qualification (NVQ).
03/08/2022: Milwaukee, WI
Completing a college course or apprenticeship approved by the Chartered Institute of Personnel and Development (CIPD).
04/17/2022: Long Beach, CA
Office manager/employee experience.
01/20/2022: Eugene, OR
Service-oriented with 3+ years of excellent experience.
02/08/2022: York, PA
Step 3: View the best colleges and universities for Customer Service Administrator.
