Sales Development Representative

About Vyne Dental

Vyne Dental, a SaaS company, is part of the Vyne family of industry-leading information exchange and communication management solutions for healthcare. Vyne Dental gives dental practices and insurance plans and payers the ability to exchange health information in an efficient manner to help improve their revenue cycle management processes.

Dental Sales Development Representative

A Sales Development Representative at Vyne Dental will have the opportunity to build a dynamic sales career with multiple pathways for personal and professional progression. You’ll be responsible for generating new opportunities, handling inbound sales inquiries, following up on marketing campaigns and making outbound sales calls in collaboration with the inside sales team. This is an opportunity to make an immediate impact and be rewarded; accordingly, we offer a competitive base salary plus incentives.

This role has on target earnings of $70,000 and a sign on bonus of up to $1,500.

JOB DESCRIPTION

Job Title: Sales Development Representative

Role: Representative

Department: Sales

Reports to: Lead Development Manager

Job Classification: Non-Exempt/Full-Time

Job Summary:

Responsible for making outbound calls and fielding inbound leads to qualify and schedule practice consultations for prospective clients.

Primary Job Responsibilities:

• Make approximately 80 daily contact attempts from company-provided strategic target lists, and inbound marketing qualified leads (MQLs).
• Convert all MQLs to Sales Qualified Leads by scheduling consultations with our team of Practice Revenue Advisors.
• Accurately track all sales-related activities and notes in Salesforce.
• Participate in scheduled meetings and share knowledge and techniques with fellow sales team members.
• Attend training and ensure comprehensive knowledge of both the value and the technical aspects of the Vyne Dental product offerings.
• Understand the competitive landscape and keep current on competitors' offerings and industry trends.
• Review and approve monthly commission statements in a timely manner.
• Work with all other departments as needed to achieve overall company goals on sales, customer satisfaction, and client retention.
• Other duties as assigned.

Physical Demand:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The employee is occasionally required to stand and walk. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.

Security Roles/Responsibilities:

• Protected Health Information (“PHI”) Internal, by exception - This position may have access to and be responsible for the security of PHI/PI on an incidental basis.
• Protected Health Information (“PHI”) by customer request - This position may have access to and be responsible for the security of PHI/PI on a daily basis.
• Support Admin -This position may have access to and be responsible for supporting customer technical needs, which may include securing customer's sensitive technical information.

Vyne Dental provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, genetics, or veteran status. In addition to federal law requirements, Vyne Dental follows applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.

Qualifications

Knowledge, Skills, and Abilities:

• Two years of experience in an inside sales call center preferred though a combination of education and experience will be considered.
• Working knowledge of sales process and customer service.
• Experience in the dental industry, specifically dental billing and practice management is a plus.
• Experience in Revenue Cycle Management is a plus.
• GSuite and Salesforce experience is a plus.
• Must be able to work a hybrid schedule and be in office three days per week.