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Customer Service Specialist (Part-Time)
VidaCann Miami, FL
$36k-45k (estimate)
Part Time | Retail 2 Weeks Ago
Save

VidaCann is Hiring a Customer Service Specialist (Part-Time) Near Miami, FL

Job Summary:

VidaCann is proud to be one of the largest, most advanced and sustainable providers of medical cannabis in Florida. Our mission is to help our Florida friends and neighbors live their healthiest lives with our all-natural, sun-grown cannabis products.

We're currently looking for a Part Time Customer Service Specialist to join our growing team here in Miami. The goal of a Customer Service Specialist is to provide excellent customer service by focusing on education, awareness, and client solutions.

Benefits for VidaCann PT employees:

  • Competitive pay, monthly incentives and advancement opportunities
  • 401k Retirement Plan
  • Wellness Benefit Plan
  • Sick Time
  • Early access to wages, before payday
  • Employee discount
  • Life Insurance
  • Critical Illness Insurance
  • Cancer Insurance

Essential Duties and Responsibilities:

  • Greet, assist, and provide information and necessary services to customers.
  • Verify customer ID and cannabis card status.
  • Discuss and make appropriate product recommendations to customers based on their physician’s recommendation.
  • Access and properly utilize the state’s Medical Marijuana Use Registry (MMUR) in dispensing product to customers.
  • Dispense medication and collect payment via POS register, or upon delivery, in the form of approved payment methods (cash, debit, credit).
  • Maintain all online pick-up orders and more

Qualifications

  • High school diploma or equivalent
  • Minimum of 2 years’ prior customer service related experience involving direct patient/customer interaction, preferably in specialty retail, hospitality, or health and wellness field.
  • 21 years or older
  • Acceptable driving record
  • Ability to pass drug testing and Level 2 Florida State background check

Training will be provided to selected candidates. No prior Medical Marijuana or dispensary experience is needed.

VidaCann is an Equal Opportunity Employer and all applicants will be considered without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status. VidaCann is dedicated to a diverse workplace. Veterans and minorities are encouraged to apply.

Job Type: Part-time

Pay: From $15.55 per hour

Benefits:

  • 401(k)

Shift:

  • Day shift
  • Evening shift
  • Morning shift

Weekly day range:

  • Monday to Friday
  • Weekends as needed

Work setting:

  • In-person

Education:

  • High school or equivalent (Preferred)

Ability to Relocate:

  • South Miami, FL 33143: Relocate before starting work (Required)

Work Location: In person

Job Summary

JOB TYPE

Part Time

INDUSTRY

Retail

SALARY

$36k-45k (estimate)

POST DATE

05/09/2024

EXPIRATION DATE

09/04/2024

WEBSITE

vidacann.com

HEADQUARTERS

ORLANDO, FL

SIZE

50 - 100

FOUNDED

1958

TYPE

Private

REVENUE

$10M - $50M

INDUSTRY

Retail

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About VidaCann

VidaCann owns and operates a chain of dispensaries that offer legalized medical cannabis products for patients.

Show more

VidaCann
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The job skills required for Customer Service Specialist (Part-Time) include Customer Service, Life Insurance, Customer Interaction, Background Check, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Service Specialist (Part-Time). That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Service Specialist (Part-Time). Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Customer Service Specialist (Part-Time) positions, which can be used as a reference in future career path planning. As a Customer Service Specialist (Part-Time), it can be promoted into senior positions as a Customer Service Representative II that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Specialist (Part-Time). You can explore the career advancement for a Customer Service Specialist (Part-Time) below and select your interested title to get hiring information.

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If you are interested in becoming a Customer Service Specialist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Service Specialist for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Customer Service Specialist job description and responsibilities

Customer service specialists also listen to customer feedback and ensure that these are logged properly so that proper departments will be able to receive them.

02/03/2022: New Britain, CT

Maintained excellent customer relations and developed customer rapport * Resolved customers complaints on as needed basis * Effectively developed telephone communication skills.

01/27/2022: Lowell, MA

Customer agents talk to customers on behalf of businesses and companies.

01/30/2022: Rockford, IL

They help customers with their queries and complaints.

02/04/2022: South Bend, IN

A certified customer service specialist has a customer service job that entails speaking with customers regarding their orders or possible complaints.

01/31/2022: Rapid City, SD

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Customer Service Specialist jobs

Certified Customer Service Specialist (CSS).

02/10/2022: Toledo, OH

Communicate as efficiently as possible.

01/12/2022: Gary, IN

Build lasting relationships with VIP users, develop open channels of communication and become a reliable advisor.

02/13/2022: Galveston, TX

Position requires thorough knowledge of product lines and the ability to exceed customer expectations.

02/17/2022: Pascagoula, MS

6-12 months of customer service experience and/or training; or equivalent combination of education and experience.

02/28/2022: Laramie, WY

Step 3: View the best colleges and universities for Customer Service Specialist.

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