DEPARTMENT: Operations

TITLE: Operations Specialist

REPORTS TO: Campus Director

STATUS: Exempt/Full-time

POSITION SUMMARY

Veterans Empowerment Organization (VEO) was founded in 2008 to address the lack of services available to homeless veterans in Atlanta. Over the years we have served more than 6,000 veterans through housing, workforce initiatives, and mental health and addiction interventions driven by a mission to restore veterans to self-sufficiency.

VEO is seeking a professional with a practical mind and attention to detail for the role of Operations Specialist. The Operations position will support the programmatic staff as well as provide a campus presence after hours.

QUALIFICATIONS

EDUCATION/EXPERIENCE:

• Highly organized and detailed oriented.
• Strong computer skills and proficiency in Microsoft Office.
• Able to work independently and responsibly, as well as think critically.
• Military experience is welcomed.
• Outstanding project coordination skills with attention to detail.
• Excellent communication skills both orally and written.
• Driver’s License and clean Motor Vehicle Report.
• Clear Background Check

ESSENTIAL DUTIES

• Responsible for implementation of all safety and emergency procedures
• Assist with bed checks, inspections of rooms to ensure a clean, safe and hazardless environment
• Conducts various administrative duties to include documentation of bed check, inspections, incident reports, client logs, etc.
• Responsible for attending to all administration needs related to tracking residential services provided at the facility
• Facilitate routine daily living activities for clients
• Adheres to the site work order procedure
• Responsible for overseeing and maintaining central databases of clients and program information and ensures compliance with grant-mandated systems
• Supports Case Management department in maintaining files, preparation for audits, and correction of any deficiencies
• Monitors and maintains supply inventory, coordinates purchases with approval, submits purchase orders, allocates expenses, and monitors vendor balances
• Coordinates with Program staff for requesting supportive service funds to meet client needs
• Coordinates shipping and post office mailings and tracks receipt of products and donations
• Plans annual and other periodic events for donors, partners, clients, and staff
• Assists with program-specific activities as needed such as client screenings, assessment for eligibility, intake documentation, and orientation
• Assists supervisors with coordinating staff training
• Assists with maintaining Operations Manual and regular review and update of program and organization policies.

Internal Duties:

• Participate in all staff meetings.
• Participate in program participant’s town hall meetings.
• Participate in mandatory professional development trainings.
• Other duties as assigned by direct supervisor or Executive team member.

Physical Requirements: Ability to walk, stand, bend, squat, climb, kneel and twist on an intermittent or sometimes continuous basis. Ability to grasp, push, pull objects such as files, file cabinet drawers, and reach overhead. Ability to operate computer, fax, and telephone. Ability to lift up to 55 lbs.

Job Type: Full-time

Salary: $45,000.00 per year.

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift

Ability to commute/relocate:

• Atlanta, GA 30318: Reliably commute or planning to relocate before starting work (Required)

Education:

• Associate (Preferred)

Experience:

• Excellent time management and organization skills.: 1 year (Required)
• Project coordination skills with attention to detail: 1 year (Required)
• Military: 1 year (Preferred)
• Pass Background check: 1 year (Preferred)
• Operations & Administration experience 2-3 years preferred

Job Type: Full-time

Pay: Up to $50,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift

Ability to Relocate:

• Atlanta, GA 30303: Relocate before starting work (Required)

Work Location: In person