Overview

This position provides administrative support to the Clinical Services Officer, Chief Medical Officer, Associate Medical Officer and the Clinical Leadership Team. Serves as conduit for information flow between the CSO and CMO. Represents the CSO and CMO in a variety of situations with the utmost professionalism. Also provides administrative support to the Medical Leadership Team as required.

Responsibilities

Works closely with the CSO and CMO and other members of the executive medical team to:

• Keep official corporate records and executes administrative policies determined by or in conjunction with other officials.
• Manages the CSOs and CMO’s calendars and schedule appointments.
• Maintain the work of papers and documents of the organization accurately and with confidence.
• Responsible for common and basic office duties such as answering the telephone, direct calls, emails and fax, filing, and many more related to daily work.
• Will have to complete common project work such as participating on tasks requiring added assistance and help the medical executive staff.
• Will run reports when necessary and effectively present to requesting staff member.
• Special projects as determined by scope of company changes and strategic imitative efforts

PERFORMANCE AREA 1: Medical Administrative Duties

• Screens incoming calls and correspondence and responds independently when possible.
• Organizes programs, events, meetings or conferences by arranging facilities and caterers, issuing information or invitations, coordinating speakers and controlling event budget.
• Prepares agendas, notices, minutes and resolutions for meetings.
• Responds to routine external correspondence. Types memos, purchase requisitions, payment requests and other department forms and documents.
• Arranges travel plans and itineraries, compiles documents for travel related meetings.
• Maintains confidentiality of all corporate, personnel, and research matters.

Qualifications

EDUCATION:

• Associates degree in business administration or administrative practices required with a Bachelor's degree preferred.

LICENSE/CERTIFICATION:

• Possess a valid driver's license.

PRIOR EXPERIENCE:

• Requires four (4) years of administrative experience including one year with a health care organization required.
• Typing ability of 60 wpm with proficiency with Microsoft Office software required.
• Knowledge of health care administration practices, organization policies, procedures, and systems.

SKILLS

• Must have the ability to type from draft copy, review and edit reports, and correspondence, using
• appropriate grammar, spelling, and punctuation.
• Basic arithmetic skills necessary to make calculations, balance and reconcile figures, and make changes accurately.
• Must have the ability to work diplomatically with all levels of the organization and demonstrate excellent customer service, verbal and written communication skills.
• Customer-service oriented.
• Proficient at modern office practices and procedures.
• Detail oriented.
• Highly organized.
• Positive professional insight.
• Flexible and dependable.
• Demonstrated good problem-solving skills; sound judgment.
• Strong computer skills.
• Attention to detail and excellent follow-through on work tasks.
• Able to handle multiple tasks simultaneously.
• Excellent writing skills
• Articulate and professional in appearance.