Job Description

Job Duties:

• Assist with phone incoming calls, rooming patients, and scheduling
• Create new patient profiles in the system - enter patient demographic information / doctor and insurance information
• Assist in calling patients on the calling list and schedule their appointment.
• Secure intake process; Collect patient co-pay amount, HIPPA, and insurance information
• Provide patient information for practitioner, announce arrival, and put the patient in an assigned room.
• Receive practitioner instructions after patient visit - review costs, insurance information, & estimated payment owed
• Assist in all out-of-office scheduling for patients to visit other clinic if needed
• Stock patient and employee forms in lobby and break room.
• Open and distribute mail, listen to voicemail messages, and relay to appropriate person
• Verify that all practitioner notes and documentation are present and a plan is in place for patient follow-up.
• Order needed office supplies weekly
• Take notes of monthly company meetings to distribute to Owner
• Compliance with Quality Assurance Program and all Policies & Procedures.
• Communicate effectively with co-workers and clients to enhance teamwork

Requirements:

• Experience in clinic patient scheduling office preferred
• Knowledge of third party-payer coverage requirements (ex; Medicare regulations, commercial insurances, and workers compensation insurance requirements)
• Reaching, some lifting, ability to move about the office, ability to operate computer, and phone
• High school diploma - Associates or Bachelors preferred

Additional Info:

• Schedule: Monday-Friday; 8:00am - 4:30pm
• Type: Contract to Hire
• Location: Minneapolis- 100% in office
• Pay: $18-20/hr per hour annual bonus

All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.