Job Description

Responsibilities:
To provide information to individuals seeking products and services provided by Duniway Stockroom in a professional and courteous manner which will lead to sales.
Reports to the Sales Manager.
Skills:
Clear, friendly, and professional speaking skills
Clear precise and professional writing skills
MS Office literate
Excellent organizational skills
Personable disposition when interacting with employees and customers
Interest in developing solid business relationships with clients
Motivated to learn catalog product/Services with adequate knowledge to clearly convey ordering information as required
Technical aptitude for product support
Basic interest in high Vacuum Technology
Daily Tasks:
Accept all incoming calls directed from clients and outside individuals
provide product ordering assistance to customers as required
provide quotations in a timely manner
Enter Sales orders/RMAs into computer system as required
Maintain control of weekly backlog report
Data Entry of weekly orders
Data entry of weekly sales revenue
Data entry of product quotations
Submit log of orders/revenue and quotes weekly
Provide file maintenance to customer database
Convert incoming calls into sales cycles to the best abilities and provide necessary follow up to secure orders
Enter sufficient background information for complex calls and transfer or escalate calls
Assist admin personnel when requested to secure payments for past due product or services
Assist Receptionist as required, answer incoming calls during breaks or lunch time of the Receptionist

All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.