Phihong USA is Hiring a Remote Customer Service/ Inside Sales Coordinator
Responsibilities:
Process customer purchase orders and confirm delivery dates. Attend weekly meetings with customers as needed.
Work closely with Sales team and ensure customers’ inquiries on inventory, shipment status, SPEC, and logistics are responded timely.
Collaborate with Sales team to review product demand, future trends, and provide material risk buy to management to ensure smooth supply chain.
Place new orders to the factory for inventory replenishment as required. Meet with HQ fulfillment team on a weekly basis to review current orders and delivery status.
Collaborate with stakeholders from various departments to fulfill shipping targets.
Work with freight forwarders and customs brokers to monitor incoming hub shipments.
Preparing estimated monthly shipping/sales report to management.
Bachelor’s degree in business, operations, or a related major/filed.
1-5 years of inside sales or relevant experience is a plus.
Detailed orientated with strong attention to details.
Strong interpersonal skills are essential.
Ability to prioritize and multi-task in a fast-paced environment.
Excellent written and verbal communication skills.