Job Description

Position Title: Customer Service Representative
Job Duties/Description:

• Answer Inbound phone calls
• Perform outbound service calls
• Outbound calls to book services and renew memberships
• Schedule appointments
• Dispatching technicians out for emergency service
• Input data quickly and accurately
• Document the calls in an appropriate manner
• Provide outstanding customer service

Requirements:

• High School Diploma or GED
• Strong attention to detail, prioritizing and multi-tasking
• Confident, happy, upbeat personality
• Call center experience a plus
• Proficient with Microsoft Office
• Excellent verbal and written communication skills

Additional Info:

• Pay range: $19-$20/hour
• Schedule: M-F 9:00am-6pm

All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.