Job Description

Call Center Representative

• Tracking and tracing shipments and loads in the system
• Set specific dates and times for delivery, pickups and reschedules
• Gather and document accurate information to ensure successful pickup or delivery of shipment
• Complete all necessary paperwork, ensuring that all orders are thoroughly documented
• Enter shipments for dispatching, route shipments, track orders, and troubleshoot shipment issues
• Order entry and price quoting
• Mainly correspond with customers via incoming phone calls (70-80 calls/day)
• Deliver outstanding customer service

Additional Information

• Pay: $19/hr.
• Schedule: Mon - Fri, 8am - 5pm
• Type: Contract-to-hire

All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.