Job Title: Customer Service Representative

Location: Various Community center and Elementary schools in Albuquerque, New Mexico

Duration: 06 months (possibility of an extension)

Shift : Monday to Friday, 2:00pm to 6:00pm but will 8:00am to 4:00pm in the summer

Benefits: Health Insurance (co-paid) & Sick hours (up to 64 hours in a fiscal year)

Job Description:

Summary:

Duties:

• Plan, organize and evaluate personnel and/or programs at an assigned work site.
• Prepare and post children's daily participant activity schedules, employee activity schedules, monthly calendars and any other forms associated with on-site daily activities.
• Prepare required/assigned documents, program publicity, parent communication, staffing assignments, etc.
• Train staff on-site as needed.
• Conduct staff meetings.
• Prepare timesheets and relevant paperwork.
• Attend required professional growth and training sessions as scheduled.
• Disseminate information presented during supervisory meetings, orientations and/or training sessions.

Supplemental functions:

• Perform related duties and responsibilities as required.
• Collect and reconcile service fees.

To be considered for this position, you should have:

• Two (2) years' experience working with recreational and/or social services programs. Supervisory and/or lead experience preferred.

Preferred knowledge:

• Basic operations, services and activities of recreational and social programs
• General principles and practices of recreational program development and implementation
• Principles of cash handling
• Preferred skills and ability:
• Supervise staff and all programs and/or activities at assigned work site.
• Plan, implement and evaluate children's programs/activities.
• Communicate clearly and concisely.
• Establish and maintain effective working relationships with those contacted in the course of work.
• Perform the essential functions of the job with or without reasonable accommodation.

Job Type: Full-time

Pay: $12.00 per hour

Experience level:

• 2 years

Shift:

• Day shift

Weekly day range:

• Monday to Friday

Work setting:

• In-person

Experience:

• Customer service: 2 years (Preferred)

Work Location: In person