193 Customer Service Representative Jobs in Albuquerque, NM
Farmers Insurance - District 25 is Hiring a Customer Service Representative Near Albuquerque, NM
FARMERS INSURANCE- Customer Service Sales Representative:
Do you have a passion for customer care and a flair for understanding the needs and motivations of people? If so, we want you on our team! As our Customer Service Specialist, you’ll work to inspire customer loyalty and significantly enhance the overall FARMERS Insurance customer experience.
Job Description:
Our local FARMERS agency owner is currently looking for a talented, caring individual to join their agency team where you'll play an important role in the operation of the agency. In partnership with the agency owner, you'll set strategy and initiate best practices for customer contact and then using your analytical skills, monitor and measure the overall effectiveness of agency loyalty initiatives and customer satisfaction efforts — with the ultimate goal of continuously strengthening and enhancing customer relationships
Role Requirements:
- Customer service experience
- Cross-sell current customers auto, home and business products
- Must be or get licensed in Property & Casualty within the first 30 days.
The proper insurance licensing to sell, solicit or negotiate insurance products as required by state statutes
- Experience with PC software applications, Microsoft Office Suite, Internet Explorer, etc.
- Proficiency with metrics and analytics
- The ability to coach others
- A valid driver's license
You'll work as part of a team in an office setting. Work on evenings and weekends might occasionally be needed.
The customer loyalty specialist is a staff member of the agency and not an employee of American Family Insurance.
Responsibilities:
This is an opportunity to grow with a successful and respected FARMERS Insurance agency. Make this job your first step on a path to a very bright future!
Job Summary
Full Time
$50k-65k (estimate)
03/18/2024
05/17/2024
The job skills required for Customer Service Representative include Customer Service, Microsoft Office, Customer Satisfaction, Initiative, Customer Relationship, Customer Contact, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Service Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Service Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Service Representative positions, which can be used as a reference in future career path planning. As a Customer Service Representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Representative. You can explore the career advancement for a Customer Service Representative below and select your interested title to get hiring information.
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