Welcome to Tripleseat, where we are driven by our passion for hospitality and our commitment to providing innovative technology solutions to the hospitality industry. Our cloud-based catering and event management platform is trusted by over 14,000 restaurants, hotels, and event venues, making us the market leader in the industry.

Our mission is to help venues book, plan, and streamline their events with ease while also boosting their sales and revenue. We are seeking high-performing and motivated professionals who share our excitement for technology in the hospitality industry and are eager to join our team and contribute to our success.

If you are enthusiastic about hospitality and want to be a part of a game-changing technology solution, then it's time for you to come party with us at Tripleseat! Join us in our mission to revolutionize the industry with innovative and cutting-edge solutions.

As a Business Development Representative, Hotels, you will be an integral part of bringing new hotels to Tripleseat. This role is one of the first interactions our prospective customers have with Tripleseat and is a key driver of our success. This role will be responsible for lead generation, cold calling, and prospecting potential customers in a fast-paced environment. This role offers a fantastic opportunity for someone to grow within the Tripleseat Sales organization!

This role will be based in our Concord, MA office.

What you will do:

• Thorough Understanding of the Tripleseat Hotel Value Proposition:

  • In-depth knowledge of Tripleseat Hotel features, benefits, and unique selling points.

  • Ability to clearly and compellingly communicate how Tripleseat Hotel addresses the specific needs and challenges faced by hotels in event management.

• Research and Prospecting:

  • Proficient in using various tools and platforms to research and identify prospective hotel clients.

  • Skillful at mapping out the hotel's organizational structure to identify key decision-makers and influencers.

• Outbound Activity Management:

  • Experience in managing outbound activities, including making calls, sending emails, and engaging in social selling efforts.

  • Proficiency in using Salesforce to track and manage all outbound activities and interactions with potential clients.

  • Able to schedule and coordinate online and in person product demonstrations efficiently.

• Effective Follow-up and Qualification:

  • Strong follow-up skills to nurture leads through the sales funnel.

  • Capability to conduct thorough discovery calls to understand the hotel's pain points, requirements, and potential fit with Tripleseat Hotel solution.

• Collaboration with Cross-Functional Teams:

  • Regularly providing feedback to marketing and sales teams to optimize lead generation strategies.

  • Seamless communication and handoff of qualified opportunities to Regional Sales Managers

What we are looking for:

• Sales experience is a plus!

• System Proficiency:

  • Experience prospecting with Revenue iO or similar sales engagement tools such as Outreach and Salesloft

  • Proficient in using Salesforce to track and manage all activities and communication

• Adaptability and Continuous Learning:

  • Ability to adapt to changes in Tripleseats product offerings and industry trends.

  • Commitment to continuous learning and staying updated on the latest features and updates to effectively communicate them to potential clients.

• Goal-Oriented Approach:

  • A results-driven mindset with a focus on exceeding demo quota, lead generation, and conversion targets.

  • Regularly tracking and reporting on key performance indicators related to outbound activities and lead qualification.

• Exceptional Communication Skills:

  • Clear and concise communication skills, both written and verbal.

  • Ability to tailor communication to different audiences, including Sales and Catering Managers, Hotel Event Managers, and other levels of leadership

• Time Management and Prioritization:

  • Effective time management skills to prioritize tasks and activities that contribute most significantly to lead generation and conversion.

  • Meeting deadlines for scheduling product demonstrations, follow-ups, and other critical activities.

Tripleseat truly values its employees and places a high emphasis on their well-being and happiness. We understand that our people are the driving force behind its success and strive to create a positive and supportive work environment. We love what we do and who we get to do it with! Here are some of the awesome benefits that Tripleseat offers to its employees:

• Competitive Medical, Dental, and Vision Insurance: Tripleseat provides its employees with comprehensive medical, dental, and vision insurance coverage, ensuring that their health and well-being are taken care of.

• Company Paid Life Insurance, Short- and Long-Term Disability Plans: Tripleseat takes care of its employees by providing them with life insurance coverage, as well as short and long-term disability plans to protect them in case of unforeseen circumstances.

• 401(k) with Company Match: Tripleseat offers a 401(k) retirement plan to its employees, and also provides a company match, helping employees save for their future and plan for retirement.

• Parental Leave: Tripleseat understands the importance of work-life balance and offers parental leave to employees who become parents through birth, adoption, or foster care, allowing them to bond with their new family members without worrying about their job security.

• Flexible Paid Time Off: Tripleseat believes in the importance of work-life harmony and offers flexible paid time off to its employees, giving them the flexibility to take time off when needed and maintain a healthy work-life balance.

• Pet Insurance: Tripleseat recognizes the importance of pets in employees' lives and offers pet insurance to help them take care of their furry friends and ensure their well-being.

Here at Tripleseat, we make sure that everyone has a seat at the table. That’s why we’re proud to be an equal-opportunity employer. We do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, or genetic information. We are committed to fostering a company-wide culture centered around inclusion, diversity, and equity. Tripleseat empowers all team members to realize the full potential of themselves and others. Everyone Valued – Everyone Included.