138 Front Desk Manager Jobs in San Diego, CA
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Town and Country Resort is Hiring a Front Desk Manager Near San Diego, CA
Overview
Town and Country is looking for a Front Desk Manager. Welcome to the front lines of hospitality excellence! As our Front Desk Maestro, you'll be the orchestrator of guest satisfaction, the conductor of check-ins, and the virtuoso of VIP treatment. With your infectious enthusiasm, impeccable organization, and knack for problem-solving, you'll ensure that every guest feels like royalty from the moment they step through our doors. If you're ready to lead our front desk team with flair, finesse, and a touch of fun, then this role is your grand entrance to a career in hospitality greatness! #TownandcountrySD Pay Rate $66,560.00
Responsibilities
Guest Greetings: Warmly welcome guests with a smile and a personal touch, providing a memorable first impression and setting the tone for their entire stay.
Efficient Check-Ins: Conduct check-in and check-out procedures swiftly and seamlessly, utilizing our property management system to update guest information and assign rooms with precision.
Concierge Services: Serve as a knowledgeable resource for guests, offering recommendations for local attractions, dining options, and entertainment activities to enhance their stay.
Problem Resolution: Address guest concerns and resolve issues promptly and effectively, demonstrating empathy, professionalism, and a commitment to exceeding expectations.
VIP Treatment: Roll out the red carpet for VIP guests, anticipating their needs and preferences to provide personalized service and ensure a truly exceptional experience.
Team Leadership: Lead by example and inspire our front desk team to deliver outstanding service, providing guidance, support, and motivation to achieve our goals and exceed guest expectations.
Administrative Duties: Oversee front desk operations, including managing reservations, coordinating room assignments, and handling financial transactions with accuracy and attention to detail.
Quality Assurance: Conduct regular audits of guest rooms and public areas to ensure cleanliness, safety, and compliance with brand standards and regulatory requirements.
Qualifications
Hospitality Passion: Genuine enthusiasm for creating memorable guest experiences and a passion for delivering exceptional service with a smile.
Leadership Skills: Strong leadership abilities with a knack for inspiring and motivating a team to achieve excellence and surpass performance goals.
Communication Abilities: Excellent communication skills, both verbal and written, with the ability to interact confidently and effectively with guests and team members.
Problem-Solving Acumen: Proven ability to think quickly on your feet, adapt to changing circumstances, and find creative solutions to guest issues and operational challenges.
Organizational Talent: Impeccable organization and time-management skills, with the ability to multitask, prioritize tasks, and maintain composure in a fast-paced environment.
Technical Proficiency: Familiarity with property management systems and other hospitality software applications, with the ability to learn new technologies quickly and efficiently.
Previous Experience: Prior experience in a front desk or guest service role, preferably in a hotel or resort setting, with a track record of delivering exceptional service and leadership.
Job Summary
Full Time
$50k-67k (estimate)
03/28/2024
04/26/2024
frippislandbeachhouses.net
Yerington
<25
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The job skills required for Front Desk Manager include Guest Service, Leadership, Problem Solving, Communication Skills, Time Management, Motivating, etc. Having related job skills and expertise will give you an advantage when applying to be a Front Desk Manager. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Front Desk Manager. Select any job title you are interested in and start to search job requirements.
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