ETHIC – Excellence, Teamwork, Hospitality, Integrity, and Compassion – steadfastly characterizes our mission to continually enrich the daily lives of residents. We practice these principles with every task and interaction, from personal caregiver assistance to mowing the grass. At Touchmark, we say:
I AM AN ALLY • I AM A FRIEND • I AM A GIVER
Touchmark in the West Hills is Portland’s leading full-service retirement community, enriching the lives of residents and their families through five-star hospitality, services, and amenities. We are currently seeking enthusiastic people to join our team of Health and Fitness Club Member Services Representatives!
As a Member Services Representative, you will enrich lives each day by warmly welcoming and directing all incoming members and guests, as well as serving as a “go-to” person for fitness club members, residents, guests, and team members who have questions or need assistance.
In addition to providing excellent hospitality to club members and visitors over the telephone and at the Member Services desk, our team of Member Services Representatives is also responsible for duties such as ensuring that the fitness equipment, locker rooms, and aquatic center are exceptionally clean and safe; testing the chemical levels in the pool and spa on a regular basis, and providing towel/laundry service.
Club membership is open to Touchmark residents, as well as adults in the greater community aged 50 and over, and members enjoy a wide range of activities and classes that can positively affect age-related conditions and encourage lifelong health and wellness. All programs are tailored to individual levels of ability, skill, and personal fitness goals. A long list of amenities is also offered, including an indoor heated pool, a group exercise studio, one-on-one personal training, a fully-equipped fitness studio, massage therapy, and a NeuroCom Balance Master system.
If you are passionate about providing the highest level of customer service and hospitality and enjoy working with actively aging adults, we want to talk to you about joining the team at our Health and Fitness Club!
This position is for a Saturday, part-time day shift opening.
Requirements:

• Have a commitment to Touchmark’s values (excellence, teamwork, hospitality, integrity, and compassion), as well as a desire to model these values and to encourage others to be allies, friends and givers
• Possess a high school diploma or equivalent
• Have experience as a receptionist or administrative assistant in a busy setting, or similar experience in a customer service or hospitality position
• Be willing to obtain CPR/First Aid certification
• Have an enthusiastic, positive attitude towards fitness for all age groups
• Be comfortable answering phones while greeting and providing information to members
• Be excellent at handling multiple tasks simultaneously
• Have a working knowledge of Microsoft Office applications and basic office equipment
• Be able to maintain patient and tactful composure when dealing with residents, family members, staff members and visitors

Benefits:
Touchmark is dedicated to providing the best for our residents, and it all begins with providing the best for our employees. That’s why we offer a competitive compensation and benefits package to our part-time team members, which includes:

• Paid time off
• Retirement plan
• On-Demand Pay allows you to access your pay as you earn it

We are looking to hire individuals whose values align with ours and who believe in doing everything they can to lead by example in safety, compassion, and empathy. If that sounds like you, we encourage you to apply.
Check us out at www.Touchmark.com.
We’re growing. Are you?
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