77 Front Desk Manager Jobs in Portland, OR
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Renew Accident & Injury Chiropractic Clinic
Portland, OR | Full Time
$85k-133k (estimate)
3 Weeks Ago
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Spirit Mountain Recreation Area
Portland, OR | Part Time | Full Time
$29k-38k (estimate)
2 Months Ago
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Front Desk Manager
$48k-65k (estimate)
Full Time | Colleges & Universities
3 Months Ago
Portland State University is Hiring a Front Desk Manager Near Portland, OR
Position Details
Proposed Start Date
06/03/2024
Classification Title
Facilities/Operations
Rank
N - No Rank
Working Title
Front Desk Manager
Department
670551 - AUX University Place Conf Ctr
Position Number
D94666
Representation
UU - Unclassified Unrepresented
Renewable
Renewable
End date, if applicable
Position FTE
1
Tenure Status
N - not applicable
Position Summary
Brief Description of PSU/School/Dept
Portland State University is Oregon’s most affordable public research university, located in the heart of one of America’s most dynamic cities. Our mission to “let knowledge serve the city” reflects our dedication to turning ideas into action — in Portland and around the world. The city is our campus, giving students unmatched access to career connections, a vibrant cultural scene and hands-on learning experiences with hundreds of community partners.
More than 27,000 students from all backgrounds bring diverse perspectives to our classrooms and campus life, from the tree-lined Park Blocks to the bustling Urban Plaza and state-of-the-art science labs. We are proud of our world-class faculty, groundbreaking research and international reputation for excellence in sustainability, community engagement and innovation.
University Place Hotel is a public hotel with approximately 8000 sq. ft. of meeting space, a restaurant and 234 guest rooms :https://www.uplacehotel.com/
More than 27,000 students from all backgrounds bring diverse perspectives to our classrooms and campus life, from the tree-lined Park Blocks to the bustling Urban Plaza and state-of-the-art science labs. We are proud of our world-class faculty, groundbreaking research and international reputation for excellence in sustainability, community engagement and innovation.
University Place Hotel is a public hotel with approximately 8000 sq. ft. of meeting space, a restaurant and 234 guest rooms :https://www.uplacehotel.com/
Position Summary
The purpose of this position is to function as the Front Desk Manager at University Place Hotel (UPL). The Front Desk Manager will provide assistance to the General Manager in relation to front desk operations, scheduling, and staffing.
This position is the key contact for guest related issues, reservations, front desk operations, training, liaison with other departments and the “face” of the hotel. Assignments include attending or conducting meetings, performing research and investigative programmatic issues related to UPL staffing models and hospitality programs.
This position is the key contact for guest related issues, reservations, front desk operations, training, liaison with other departments and the “face” of the hotel. Assignments include attending or conducting meetings, performing research and investigative programmatic issues related to UPL staffing models and hospitality programs.
Minimum Qualifications
- Two to four years supervisory, management or lead experience.
- At least one year of hotel experience
- Hotel, hospitality, travel industry or other customer service position
- CUSTOMER SERVICE ; The front desk is the main contact point for all who enter the hotel. This position provides excellent helpful service to all hotel guests. You must have the ability to resolve conflict and to address customer’s needs in a professional and timely manner in a busy, sometimes stressful circumstances. Must be confident in making direct eye contact, open and friendly so that the guest feels welcome.
- COMMUNICATION; Ability to clearly communicate effectively with a diverse customer base in person, in writing, by telephone or by email to include; greeting customers, guests and visitors in a professional and welcoming manner, collecting payments, helping guests needing assistance, answering customer or public inquiries; Ability to read and interpret documents such as procedure manuals and work instructions. Ability to write clear, complete and accurate routine reports and correspondence to provide information to supervisors and co-workers.
- Cash handling experience with verifiable accuracy.
- Familiarity with computers.
- Ability to work a flexible, variable schedule, Sunday to Saturday, 40 hours per week.
Preferred Qualifications
- Front desk hotel experience as a manager.
- Travel or Hospitality experience at a management or supervisory level.
Key Cultural Competencies
- Create an environment that acknowledges, encourages, and celebrates differences.
- Function and communicate effectively and respectfully within the context of varying beliefs, behaviors, orientations, identities, and cultural backgrounds.
- Seek opportunities to gain experience working and collaborating in diverse, multicultural, and inclusive settings with a willingness to change for continual improvement.
- Adhere to all of PSU’s policies including the policies on Prohibited Discrimination & Harassment and the Professional Standards of Conduct.
Environmental Stewardship
Contributes to a culture of environmental stewardship, practices resource conservation, and actively works toward achieving long-term sustainability goals.
Work Days/Hours
Sunday to Saturday, 40 hours per week, flexible schedule/shifts which will vary based on hotel occupancy with occasional graveyard shifts.
Total Compensation Range & Benefits Statement
Salary is dependent on several factors, and new employees will typically start around the Q1 level to allow for later growth within the salary band. PSU has a structured process for determining starting compensation, taking into account years of related experience, applicable skills, knowledge and abilities, market parity, and internal equity.
The starting annual salary for this position will be between $50,148 and $59,556, but may be negotiated above this range dependent upon the factors above, the budget of the hiring department, and approval from HR.
An excellent benefits package includes 95% premium paid healthcare; a generous retirement and vacation package; and reduced tuition rates for employee, spouse or dependent at any of the Oregon University System schools : https://www.pdx.edu/human-resources/benefits-overview
Please visit our total compensation calculator to see the full value of our benefits package :https://www.pdx.edu/human-resources/psu-total-compensation-calculator
The starting annual salary for this position will be between $50,148 and $59,556, but may be negotiated above this range dependent upon the factors above, the budget of the hiring department, and approval from HR.
An excellent benefits package includes 95% premium paid healthcare; a generous retirement and vacation package; and reduced tuition rates for employee, spouse or dependent at any of the Oregon University System schools : https://www.pdx.edu/human-resources/benefits-overview
Please visit our total compensation calculator to see the full value of our benefits package :https://www.pdx.edu/human-resources/psu-total-compensation-calculator
Application Instructions
Additional Information
Additional Application Instructions (deadlines, etc.)
Please list the names, telephone numbers and email addresses for three professional references.
Does this position require the employee to drive a motor vehicle?
No
Background Check Required
Yes
Position End Date (if applicable)
If you have questions
Please email the University Place Hotel at uplace@pdx.edu
Job Summary
JOB TYPE
Full Time
INDUSTRY
Colleges & Universities
SALARY
$48k-65k (estimate)
POST DATE
02/18/2024
EXPIRATION DATE
06/03/2024
WEBSITE
cs.pdx.edu
HEADQUARTERS
PORTLAND, OR
SIZE
3,000 - 7,500
FOUNDED
2014
CEO
STEPHEN PERCY
REVENUE
$200M - $500M
INDUSTRY
Colleges & Universities
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The job skills required for Front Desk Manager include Customer Service, Scheduling, Cash Handling, Communicates Effectively, etc. Having related job skills and expertise will give you an advantage when applying to be a Front Desk Manager. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Front Desk Manager. Select any job title you are interested in and start to search job requirements.
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