Receptionist – Front Desk

Toyota of Portland, a dealership part of the O’Brien Auto Group is currently looking for dynamic, energetic, career-oriented professionals who are masters of influence and love working in the Customer Service field. This is a great opportunity to join a winning team that will reward you for your passion toward customer service!

We are looking for fun-spirited and reliable individuals who are quick learners with a positive demeanor to join our team. The successful candidate will be able to accept ownership for effectively keeping customer satisfaction at the core of every decision and behavior.

Responsibilities include, but are not limited to:

• Provide EXCEPTIONAL customer service, both in person and over the phone
• A demonstrated dedication to customer service as well as organized, self-disciplined and a quick learner
• Bilingual a plus
• Must be able to work a flexible schedule including weekends & early evenings
• The ability to multi-task between computer programs while assisting customers
• Manage large amounts of inbound calls in a timely/courteous manner
• Build sustainable relationships and engage customers by taking the extra mile

Requirements:

• Excellent attendance / punctuality is a MUST
• Previous experience in a customer support/receptionist role (1 year minimum please)
• Strong verbal/written communication skills along with active listening
• Customer focus and adaptability to different personality types
• Ability to multi-task, set priorities and manage time effectively
• Professional dress attire

Work Environment/Physical Demands:

• Auto dealer retail/service center setting where noise level and interruptions may be frequent. May be required to sit or stand for extended periods of time.

Compensation and Benefits:

• Medical / Dental / Vision
• 401(K) Plan
• Employee Assistance Program
• Paid Training
• Paid Time Off
• Ancillary Benefit Plans

Equipment/Machines/Tools Typically Used: phone, switchboard, computer, adding machine, copier, calculator, stapler, fax machine, postage machine, pencils/pens, letter opener, scissors, and rulers.

Physical Demands: Frequent twisting and/or turning of trunk, reaching, and handling of objects, intermittent standing, walking and sitting, infrequent stooping, knelling, crouching, and lifting of 10lbs or less.

Qualified candidates must have a valid driver's license, clean driving record, and the ability to pass a background check.

Toyota of Portland is an equal opportunity employer and a drug-free workplace.

Job Type: Full-time

Pay: From $18.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 10 hour shift
• 8 hour shift

Experience:

• Customer service: 1 year (Preferred)

Work Location: In person