74 Front Desk Agent Jobs in Portland, OR
Courtyard Portland North is Hiring a Front Desk Agent Near Portland, OR
InnVentures Overview
Driven by an innovative, entrepreneurial spirit, InnVentures has a culture of building teams that produce winning results. We operate over 75 hotels in 20 states for some of the Nation’s largest REIT’s and private real estate owners, in addition to a large portfolio of individual and family-owned hotels. Throughout our 40-year history we have established proven methods of management, development, and revenue maximization resulting in a trusted acumen for operating major hotel brands.
Location
Courtyard Portland North,OR
Overview
Apply your outgoing personality and ability to connect with others to create memorable guest experiences! As a Front Desk Agent, you will be the first impression for our guests upon arrival and throughout their stay you will build lasting impressions and gain loyal guests by handling all questions, requests and complaints promptly and courteously.
We offer eligible employees a number of benefits to enhance their health and well-being:
- Group insurance, including medical, dental, vision and company-paid life insurance.
- Paid time off
- Company-matched 401(k) plan
- Voluntary benefits including short term disability, long term disability, accident, life, critical illness and Flexible Spending Account
- Life enrichment benefits including hotel benefits, employee assistance program, leadership development program and more!
- Get paid daily
Responsibilities
- Ensure that all guests receive a friendly, efficient and error-free check-in and check-out experience.
- Handle continuous requests in a fast paced environment by coordinating with other departments to ensure all guest requests are met.
- Answer questions regarding the local area and facilities and be able to give proper directions and resources to positively influence each guest’s stay.
- Demonstrate proper phone etiquette including transferring calls, taking messages and making reservations.
- Follow proper cash handling procedures and be able to post and reconcile charges applied to guest receipts.
- Support the goals of the hotel through teamwork and collaboration with all departments.
Qualifications
Previous customer service experience where you have been guest facing in a fast-paced environment is ideal. To be successful in this role, you need strong verbal and written communication skills. You must be able to read, write, type and use basic technology. This job requires you to stand for an entire shift and you also must be able to lift at least 25 pounds. Applicants must be available to work evenings, weekends and holidays. Salary Range:16.50-17.00Job Summary
Full Time
$29k-38k (estimate)
04/06/2024
04/03/2025
The following is the career advancement route for Front Desk Agent positions, which can be used as a reference in future career path planning. As a Front Desk Agent, it can be promoted into senior positions as a Front Desk Clerk, Sr. that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Front Desk Agent. You can explore the career advancement for a Front Desk Agent below and select your interested title to get hiring information.
If you are interested in becoming a Front Desk Agent, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Front Desk Agent for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Front Desk Agent job description and responsibilities
When guests are ready to depart, the front desk agent generates their final bills and checks them out.
12/11/2021: Atlanta, GA
A Front Desk Agent ensures customers receive the best service possible from the property.
02/10/2022: Fayetteville, AR
Some front desk agents served a hotel associate apprenticeship.
01/05/2022: Albany, GA
The front desk agent can check different guest queries, they can check different problems and various complaints.
12/01/2021: Richmond, VA
The front desk agent can also post charges towards a guest account.
01/11/2022: Cleveland, OH
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Front Desk Agent jobs
Check for sold-out dates before promising availability.
12/09/2021: Johnstown, PA
Desk Clerks typically study at similar levels compared with Front Desk Agents.
02/05/2022: Portland, ME
Make checklists and to-do lists.
11/30/2021: Saint Paul, MN
Seek Out Hospitality Skills Training Opportunities.
01/27/2022: Pensacola, FL
Finally, Add A Summary Or Objective Statement.
01/17/2022: Fort Worth, TX
Step 3: View the best colleges and universities for Front Desk Agent.
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