TOTE Maritime Alaska, the leader in safe and reliable service to Alaska, is seeking an Administrative Assistant/Receptionist to join the team at our Downtown Tacoma office.
In this position you will:
be responsible for serving customers, visitors, and employees alike by delivering exceptional customer service by supporting office operations and front desk activities. Answering multi-line telephone system, directing callers to appropriate personnel; greets everyone with a positive and helpful attitude. Directs guests, ordering supplies, organizes conference rooms, mailroom, and support.
Main Duties and Responsibilities Include:
- Maintains office safety by following security procedures, monitoring logbook, and issuing badges for visitors. Validates visitors are authorized before they gain entry to the TOTE Group floors.
- Validate visitor parking and disbursement of quarterly parking passes.
- Coordination with building management on maintenance service requests.
- Maintains professional appearance of the conference rooms, training rooms and kitchen by tidying areas as necessary and reporting maintenance concerns.
- Provides support for meetings by maintaining conference room calendars, assisting with scheduling along with ordering, receiving setting up and removing food for meetings.
- Daily maintenance and filling of copiers, coffee machines and dishwashers.
- Reviews and codes HR & IT invoices in a timely manner.
- Creates purchase order requisitions for IT (non-hardware related).
- Answers questions about organization and provides callers with addresses, directions, and other information.
- Order and maintain complete stock of all office supplies/office snacks and accuracy of inventory.
- Sort mail, take outgoing downstairs, pickup company mail from downstairs mailbox.
- Address, package, and stamp USPS correspondence and create labels for FedEx & UPS.
- Responsible for issuing new employee badges, parking passes, and taking new employee photos, provides locations for office supplies.
- Assists and supports departments and colleagues.
- Other duties as assigned.
The ideal candidate will have:
Qualifications (Education, Experience and Certifications):
- High School Diploma or GED required.
- Computer literate, with the ability to utilize standard software applications and be proficient in Windows and MS Office Suite (Outlook, Word, PowerPoint, and Excel).
- One year office/receptionist experience preferred.
KNOWLEDGE, SKILLS, & ABILITIES:
- Friendly with an eagerness to support the organization.
- Ability to professionally operate a multi-line telephone system.
- Excellent verbal and written communication skills.
- Good organizational skills.
- Must be a team player.
- Good customer service skills.
- Computer literate, with the ability to utilize standard software applications and be proficient in Windows and MS Office Suite (Outlook, Word, PowerPoint, and Excel).
Why TOTE?
The TOTE Group are industry leaders in full ship services and technical solutions with maritime operations and terminal services. Our purpose is to deliver reliable and outstanding service to our customers and to the communities we serve.
TOTE Group is committed to being reliable, resourceful, and adaptable in all that we do. TOTE Group knows excellent companies are built by great people who embody our company’s values and vision.
Explore the possibilities with TOTE Group
The salary range is $34,800-$61,000 with an anticipated hiring range of $38,320-$57,480. Pay will be based on several factors including the candidate’s education, work experience, work location and specific job duties.
As part of the team, full-time employees will receive a comprehensive benefits package, which includes health, dental, vision, life insurance, short term disability, long term disability, employee assistance program, 401(k) with company match and discretionary funding, tuition reimbursement, supplemental parental leave, jury duty, and bereavement leave. Full-time employees will receive a minimum of 10 days’ vacation, 10 days sick, 10 days paid holidays and one floating holiday every 12 months. In addition, we offer an annual discretionary bonus (based on eligibility).
TOTE Maritime Alaska is an Equal Opportunity Employer - Affirmative Action and a VEVRAA Federal Contractor. We are committed to a diverse workforce and taking affirmative action to employ and advance in employment qualified women, underrepresented groups, individuals with disabilities, and protected veterans. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin disability or status as a protected veteran. TOTE Maritime Alaska is a drug-free employer and a participant of the E-Verify Employment Verification Program.