Event Sales Manager

Ten Five Hospitality represents a new type of integrated hospitality investment and management company. We provide turnkey lifestyle hospitality solutions to owners and developers of real estate. Whether re-positioning an existing property or developing an entirely new asset or brand, our solutions are informed by a track record of proven successes in lifestyle hospitality development, marketing and execution. Driven by an elevated creative sensibility, our diverse background, deep investment and financing insights, and the collective experience of a vast network of best-in-class talent, we drive value and maximize returns for our partners.

Job Summary: The Event Sales Manager is responsible for the sales and execution of events between our two hotel properties in our dynamic restaurants and rooftop spaces. This position’s focus is to increase sales through targeted market outreach and developing and maintaining community, industry, and client relationships, as well as ensuring all events are executed to Ten Fives standards of hospitality.

Duties and Responsibilities:

• Increase awareness and drive additional business to the specific venue through outreach.
• Actively solicits new business opportunities by conducting in-person, phone, and email outreach, site tours, prospecting events, and client entertaining.
• Generate sales and maximizes revenue by developing and maintaining long-term relationships with clients.
• Become involved in outside organizations directly related to the industry.
• Monitor sales and continually develop strategies to maximize revenue and closing sales deals.
• Achieves monthly sales goals.
• Attend local trade shows, participate in sales blitzes and other offsite sales efforts.
• Handle initial inquiries in a timely manner.
• Send events deck, email, and menu/events proposals to clients.
• Update sales management system with all contacts, leads, both tentative and definite.
• Create and distribute Special Event Orders and floor plans to operations team.
• Ensure staffing levels are met for all events.
• Work with Operations teams regarding event setup needs.
• Ensure all accounting paperwork is accurate; collecting all monies prior to the event, handling invoices.
• Attend weekly meetings/conference calls with operations management and sales team to review upcoming events for the week and attend pre-shift with the staff on nights of events.
• Participate in training as directed by Director of Sales.
• Must have comprehensive knowledge of food and beverage, service standards, and guest relations.
• Ability to plan, prioritize and organize in a fast-paced, high volume environment.
• Candidates must have flexible availability to work any shift, including days, nights, weekends, holidays, and late hours when necessary.
• Candidates must demonstrate strong problem-solving and solutions-oriented decision making skills.
• Must be able to assist with general event setup and breakdown, which may include lifting, carrying, and transporting supplies, etc.
• Attend monthly P&L meetings.

Qualifications:

• 3-5 years of sales and events experience, at least 2 from restaurant or hotel environments.
• California Food Handler Manager certified.
• RBS certified.
• Basic mathematical skills including AR and P&L statements.
• Basic MS Office skills (Excel, Work, databases).
• Basic understanding of legal contract language.
• Excellent listening and communication skills.
• Must have the ability to work a flexible schedule, including weekends, holidays, and late hours when necessary.
• Must have the ability to report to work on time and when scheduled.
• Must have the ability to stand and/or walk for extended periods of time.
• Be attentive, accountable, and highly organized.
• Must have the ability to plan multiple activities simultaneously.
• Possess excellent interpersonal and communication skills.
• Possess excellent phone skills and be guest service oriented and proactive.
• Ability to maintain a positive and professional demeanor and composure at all times.
• Ability to be friendly, engaging, gracious, and the ability to focus and connect with all guests and team members and exceed their expectations.
• Have an upbeat, energetic, authentic, positive, and professional attitude at all times.
• Know how to participate in a team environment and assist other departments when needed, providing lateral service.

Physical Qualifications:

• Must be able to stand or sit and exert well-paced mobility for at least 8 hours in length.
• Must be able to exert well-paced ability to maneuver between functions occurring simultaneously.
• Must be able to bend, squat, stoop, twist, reach over/under, climb, and lift 50 lbs. regularly to fulfill tasks.
• Must be able to bend, twist, stoop, squat, and stretch to fulfill tasks.
• Must be able to grasp, stand, walk, perform repetitive motions, and bend throughout each shift.
• Must provide proof of full vaccination against COVID-19.