We are Hiring Servers at The Terrrace at Thompson Hollywood!

Ten Five Hospitality represents a new type of integrated hospitality investment and management company. We provide turnkey lifestyle hospitality solutions to owners and developers of real estate. Whether re-positioning an existing property or developing an entirely new asset or brand, our solutions are informed by a track record of proven successes in lifestyle hospitality development, marketing and execution. Driven by an elevated creative sensibility, our diverse background, deep investment and financing insights, and the collective experience of a vast network of best-in-class talent, we drive value and maximize returns for our partners.

Job Summary: Servers play an integral role in ensuring our customers have exceptional dining experiences. Must be passionate about food and service and thoroughly enjoy creating excellent experiences for our guests. Almost every task falls within the servers skillset, and they are ultimately responsible for their stations. Our Lead Servers need to be experts in our food and beverage service and they need to bring our menus to life with appealing descriptions including preparation, ingredients and cooking methods.

Duties and Responsibilities:

• Provide excellent, friendly, courteous, and professional service to all internal and external guests, in every interaction.
• Maintain and ensure the overall cleanliness and safety of work area/assigned station and the establishment.
• Provide service to and be accountable for an assigned station and section.
• Anticipates guests needs when required.
• Respond to guests requests in an accurate and timely manner, creating a positive outcome that will result in a memorable experience.
• Proper handling of VIPs, recognize repeat guests, and protect their privacy and confidentiality.
• Perform accurate cash/credit handling and POS procedures in accordance with policies and procedures.
• Maintain knowledge about surroundings, i.e. nearby entertainment, theaters, etc.
• Greet guests upon them sitting in your assigned section.
• Provide guests a complete introduction and a menu tour.
• Take all guests orders in a timely manner, always writing them down.
• Mark all of tables with the appropriate settings for dishes as it applies.
• Maintain the quality of the food, beverages, and restaurant by performing frequent checks.
• Assist in bussing, cleaning, and resetting the bar top when appropriate.
• Keep beverages filled for guests.
• At the conclusion of the guests’ meals, drop the check and process payment when appropriate.

Qualifications:

• Must have excellent verbal and written communication skills
• Must have current CA food handler card and RBS training certificate
• Must have the ability to carry large trays of drinks and food
• Must be able to remain calm and composed at all times
• Must have at least 2 years of high-end bar experience
• Must have flexible availability, including weekends, late nights, and holidays
• Must be able to work both collaboratively and independently

Physical Requirements:

• Must be able to perform repetitive tasks and stand/walk for at least 8 hours in length
• Must be able to carry up to 50lbs either with or without assistance
• Must be able to bend, twist, stoop, climb, reach overhead and below the knees to perform certain tasks
• Must provide proof of vaccination against Covid-19.

This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. This document does not create an employment contract, implied or otherwise, other than an “at will” employment relationship.