The Opportunity Tree Mission and Vision

To provide quality individualized services to people with intellectual and developmental disabilities in dynamic and innovative environments. The Opportunity Tree is committed to promoting the development of a society that fully embraces individuals with intellectual and developmental disabilities through inclusion, advocacy, and opportunities.

Office Manager/Receptionist Position

The Office Manager/Receptionist is responsible for the day to day operations and administrative duties of the front desk at The Opportunity Tree’s Phoenix campus. This position requires a detail-oriented person, who can multi-task and complete a variety of administrative duties, professionally greet visitors, answer phones, set appointments, inventory supplies, while also frequently interacting with other employees and people with intellectual disabilities in a high energy, fast paced environment. The Office Manager/Receptionist will report to the Operations department.

• Receive and process all incoming and outgoing communications and packages; transfer calls as appropriate, check messages and route accordingly.
• Greet and route visitors to appropriate personnel, implementing all visitor related screening procedures.
• Manage agency office phones as well as office phone extension list and update accordingly.
• Maintain working inventory of copy room supplies, administrative supplies, agency’s essential supplies, PPE supplies, over-the-counter first aid supplies, agency phones, and other relevant supplies.
• Manage the daily checking in and checking out of agency vehicles by campus staff including disbursement of vehicle keys, ensuring signature logs are accurately kept, labeling of vehicle books, etc.
• Process incoming employment applications to Human Resources. Act as point of contact for informational requests including New Employee Orientation dates, agency’s hours of operations, campus locations, etc
• Maintain working agency filing system.
• Assist with community campus tours.
• Maintain safe and presentable lobby environment in keeping with The Opportunity Tree Policies and procedures.
• Provide administrative support to agency department operations.

• Minimum of 18 years of age.
• Excellent communication skills, including the ability to write, speak, and listen effectively in English.
• Experience: Prior janitorial and cleaning experience preferred but not required.
• Education: High school diploma or GED.
• Knowledge: Basic proficiency in MS Outlook, MS Word, MS Excel, web browser.
• Positive attitude and ability to represent The Opportunity Tree effectively in the community. Ability to work collaboratively as a team member with Members, staff, families, funders and stakeholders.
• Successful completion and maintain all required training as current which may include CPR, First Aid, and Prevention and Support.
• Successfully meet AZ-DPS requirements for Fingerprint Clearance Card.
• Reliable transportation to The Opportunity Tree Phoenix campus.
• Skills to include but not limited to knowledge of principles in staff interaction, task productivity, time management, problem identification and resolution administration.
• Current driver license with Non-Restricted Motor Vehicle Record and compliance per the requirements of The Opportunity Tree’s insurance carrier.

Benefits for Full-Time Employees

• 401(k)
• Dental insurance
• Employee assistance program
• Health insurance
• Life insurance
• Paid time off
• Referral program
• Vision insurance

Work Environment:

• Lift/carry/transfer minimum of 40 pounds.
• Bend, kneel, and stoop.
• Pushing or pulling of wheelchairs.
• Reach/ reach overhead.
• Walk/stand for extended periods.
• Sit for extended periods.
• Finger/hand/wrist dexterity to eye.