TEKsystems client is actively seeking a Network Support Specialist to join their team on a contract to hire basis!
Description:
The Network Support Specialist is primarily responsible for supporting the core infrastructure for servers, network, storage, and communication systems. Responsibilities include supporting day-to-day operations of infrastructure systems at all levels. Qualified candidate must have a high level of skills and experience with networks, servers, desktop support, and some system security. Procurement and installation of hardware and software, troubleshooting and resolving technical issues, coordinating maintenance and creating technical documentation will be key functions of the position. Systems planning, project implementation and technical training projects will be required on occasion.
Essential Responsibilities
o Administer firewalls, switches, routers and other network appliances to ensure optimal configurations for performance and security.
o Lead the troubleshooting of network issues, escalation and holding vendors accountable to service standards as applicable.
o Maintain thorough and up to date network documentation
o Design, implement and test resilient network routing and BCP/DR plans
o Coordinate with business teams to implement and monitor 3rd party network connectivity
o Lead the troubleshooting of server issues, escalation and holding vendors accountable to service standards as applicable.
o Maintain thorough and up to date server documentation including software license management
o Lead the design, implement and testing of the BCP/DR plans and backup solutions
o Coordinate with business teams to implement and maintain 3rd party applications
Handle escalated and advanced issues from end user support team
Collaborate with technology and business team management to implement and support 3rd party applications
Develop and maintain proper procedures and documentation for areas of responsibility
Maintain accurate support records and documentation within ticketing system
Support miscellaneous infrastructure including cabling, backup power systems, cooling systems, etc as needed
Evaluate and propose vendors within areas of responsibly and monitor selected vendor's performance.
Other Responsibilities
Provide (cross) training for technology support teams to ensure current knowledge of systems, processes, and changes.
Participate in on-call rotation schedule with network and server team members.
Establish and maintain relationships with key technology vendors to ensure the credit union achieves productive and cost-effective vendor relationships.
Keep abreast of new technologies by attending (virtual) conferences/seminars and reading trade publications.
Provide a positive example to all areas in the credit union through interactions with others.
Participate in special assignments, projects and committees as requested by management.
Top Skills:
Vmware, Network support, Firewall, Troubleshooting, Tcp/ip, Router, Infrastructure, Windows 10, Ccna, Cisco switches, Network troubleshooting, Database administrator, Windows, desktop support
If you are interested in this opportunity, please upload your resume and a recruiter will reach out!
About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.