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BCC Software is the leading postal and presort software solutions provider. With 40 years of industry experience, we are dedicated to ensuring that all of our software products and marketing solutions are always ahead of the curve and compliant with the latest USPS® regulations
The Technical Support Specialist I is responsible for daily support functions, including accurately troubleshooting software and hardware issues and providing consulting to customers based on industry standards.
Essential Functions
To Apply: https://bccsoftware.com/careers/technical-support-specialist/
Benefits: We offer a hybrid work schedule if in the Rochester area or fully remote if out of the area, 401(k) match, excellent comprehensive benefits package, Employee Assistance Program, Employee Discount Program, company events and opportunities to give back to the community.
BCC Software provides equal employment opportunity to all individuals regardless of age, race, color, creed, religion, ancestry, sex (including pregnancy, childbirth or related medical conditions), gender, sexual orientation, gender identity or expression (including transgender status), national origin, veteran or military status, marital status, genetic information, physical or mental disability, familial status, reproductive health decisions, status as a victim of domestic violence, or any other basis protected by applicable laws and regulations.
Full Time
IT Outsourcing & Consulting
$50k-68k (estimate)
05/28/2023
05/22/2024
bccsoftware.com
ROCHESTER, NY
100 - 200
1978
Private
CRAIG ALBRECHT
$10M - $50M
IT Outsourcing & Consulting
BCC Software develops a SaaS-based platform that offers data enhancement, postal preparation and tracking solutions for mailers and direct marketers.
The job skills required for Technical Support Specialist I include Technical Support, Customer Service, Microsoft Office, Customer Support, Verbal Communication, Consulting, etc. Having related job skills and expertise will give you an advantage when applying to be a Technical Support Specialist I. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Technical Support Specialist I. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Technical Support Specialist I positions, which can be used as a reference in future career path planning. As a Technical Support Specialist I, it can be promoted into senior positions as a Technical Customer Support Specialist II that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Technical Support Specialist I. You can explore the career advancement for a Technical Support Specialist I below and select your interested title to get hiring information.
If you are interested in becoming a Technical Support Specialist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Technical Support Specialist for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Technical Support Specialist job description and responsibilities
Technical support specialists work with end-users to provide technical support and assistance for technical, software and hardware problems.
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A technical support specialist provides technical assistance for users of computers, networks, software, or other devices.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Technical Support Specialist jobs
The minimum education requirement for a technical support specialist role can vary from position to position.
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Step 3: View the best colleges and universities for Technical Support Specialist.