25 IT Support Analyst Jobs in Austin, TX
Sorry! This job is no longer available. Please explore similar jobs listed on the left.
TEKsystems c/o Allegis Group is Hiring an IT Support Analyst Near Austin, TX
Job Details
- Desktop Support experience (1 years)
- Technical troubleshooting skills relating to IT hardware and software support
- Office 365 (using it, troubleshooting issues, outlook integration, restarting and refreshing)
- Knowledge of Dell devices (Most of the IT laptops are Dell)
- Customer Service Mindset
- The ability to communicate professionally in written and verbal form
- Ability to work on-site 5 days a week at multiple locations across the Austin metroplex (you will not travel daily - one site per week)
- Installs, maintains and provide technical support for users.
- Performs hardware, software, and applications support and preventative maintenance
- Performs end-to-end environment appropriate support utilizing best practices and documented procedures
- Works with customers and purchasing to identify solutions, and obtain quotes for those solutions.
- Responsible for inventory management and record keeping
- Develops, documents, publishes and provides communications
- Performs system administration functions
- Contributes to team dynamics and successes
- Records incidents and events information
- Diagnoses and resolves or escalates technical support
- Responds to Service Desk requests
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
Job Summary
Full Time
$51k-64k (estimate)
06/21/2023
04/22/2024
The job skills required for IT Support Analyst include Technical Support, Troubleshooting, Customer Service, Desktop Support, Service Desk, etc. Having related job skills and expertise will give you an advantage when applying to be an IT Support Analyst. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by IT Support Analyst. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for IT Support Analyst positions, which can be used as a reference in future career path planning. As an IT Support Analyst, it can be promoted into senior positions as a Technical Support Analyst II that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary IT Support Analyst. You can explore the career advancement for an IT Support Analyst below and select your interested title to get hiring information.
If you are interested in becoming an IT Support Analyst, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become an IT Support Analyst for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on IT Support Analyst job description and responsibilities
The IT support analyst will also perform root cause analysis, develop checklists for typical problems and recommend procedures and controls for problem prevention.
04/07/2022: Burlington, VT
IT support analyst often communicate directly with consumers.
04/17/2022: York, PA
This position provides analysis and problem-solving, technical assistance and support coordination to staff for computer hardware, software, networking, and applications systems.
01/21/2022: Boise, ID
IT support analyst perform analysis of root causes.
03/07/2022: Canton, OH
troubleshooting hardware and software issues.
03/20/2022: San Jose, CA
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on IT Support Analyst jobs
A IT support analyst should be able to work calmly when under pressure.
03/01/2022: Louisville, KY
A IT support analyst should provide enterprise-level support to customers.
04/01/2022: Springfield, MO
Name variables and functions using clear and relevant names.
02/27/2022: Waterloo, IA
Re-use common functions to save time.
03/05/2022: New Britain, CT
Set a time limit to complete a task.
01/21/2022: Salem, OR
Step 3: View the best colleges and universities for IT Support Analyst.
Similar Jobs
Popular Articles
