23 OIM Support Analyst Jobs in Austin, TX
SORT BY
T
T
F
T
N
A
G
T
A
E
P
P
L
L
G
S
B
F
T
T
B
A
T
OIM Support Analyst
$75k-96k (estimate)
Full Time | IT Outsourcing & Consulting
1 Week Ago
Tanisha Systems is Hiring an OIM Support Analyst Near Austin, TX
Job Details
We are looking for an OIM Support engineer, who would be helping our production support team with Client interaction, Providing Technical Solutions, Task management, Technical support to team, implement Upgrade /enhancements, perform root cause analysis and implement operational/technical improvements.
- Excellent attention to detail and work load management, responsive to emails, pings.
- Attends daily meetings with the customer and has current knowledge of status of open items. Able to identify roadblocks.
- Excellent communication skills both written and oral with ability to directly and clearly articulate technical issues and impact to business.
- Must be comfortable estimating timelines for resolution and then making sure dates are met.
- Hands-on experience supporting OIM 12c in a mature production environment that is used for traditional A/C/D with heavy focus on recertification cycles.
- Responding End Clients /Users queries and helping them to fulfil their objectives
- Implement bug fixes, resolve issues to closure, Error free good quality production deployment is essential.
- Skills to perform root cause analysis and take care of support issues, troubleshooting and Incident management
- Ability to resolve incidents, do root cause analysis, ability to identify patterns of repeating issues.
- Work with product vendors (Oracle, Ping) to resolve issues.
- Previous experience with Remedy and JIRA a strong plus.
Job Summary
JOB TYPE
Full Time
INDUSTRY
IT Outsourcing & Consulting
SALARY
$75k-96k (estimate)
POST DATE
04/26/2024
EXPIRATION DATE
06/25/2024
WEBSITE
tanishasystems.com
HEADQUARTERS
ISELIN, NJ
SIZE
500 - 1,000
FOUNDED
2002
TYPE
Private
CEO
GORAV AGGARWAL
REVENUE
$50M - $200M
INDUSTRY
IT Outsourcing & Consulting
Related Companies
About Tanisha Systems
Tanisha is a provider of custom application development, staff augmentation and managed IT services.
Show more
Similar Jobs
Popular Articles
Top 10 Things to Avoid Putting on a Job Application
Read Article
How to Describe Your Education in a Resume
Read Article
How to Write a Memorable Cover Letter in 5 Ways
Read Article
4 Personal Finance Tips to Make During Job Transition
Read Article
4 Best Camera Setups for Interview
Read Article
Keeping a Job Search Journal: 9 Types of Journaling You Can Do
Read Article
