77 Technical Support Analyst Jobs in Austin, TX
Tata Consultancy Service Limited is Hiring a Technical Support Analyst Near Austin, TX
- Configuring New Hire Laptops
- Asset disposal and pick up.
- QR Conference Code Creation
- Filling Vending Machines
- Call Center Reconfiguration
- Processing laptops into/out of Legal Review
- Receiving equipment/updating equipment portal
- Asset Management (Audit scans, inventory, orders)
- Coordinating 3rd party Repair Services
- WPS Hot spares
- AV Room Sweeps
- This role's contributions help the full time Austin technicians focus on more complex and urgent priorities such as Tech Bar, Incident Resolution, and Projects.
- Basic tech support and troubleshooting skills for Windows/Mac
- Imaging and provisioning computers
- Working with a ticketing system
- Closing tickets and tasks
- Supporting hardware audits
- Assisting with hardware refresh
- AV Room Sweeps
- Asset Management Tasks (audit, vending, inventory)
Job Summary
Full Time
$55k-72k (estimate)
05/05/2024
05/18/2024
The following is the career advancement route for Technical Support Analyst positions, which can be used as a reference in future career path planning. As a Technical Support Analyst, it can be promoted into senior positions as a Technical Support Analyst II that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Technical Support Analyst. You can explore the career advancement for a Technical Support Analyst below and select your interested title to get hiring information.
