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Join us at Gorilla, a pioneering SaaS company reshaping the energy sector landscape. Focusing on innovation, we provide cutting-edge data applications for energy retailers, revolutionising pricing, forecasting, and portfolio analysis.
Gorilla is a start up on a fast-paced journey where innovation and your voice matter! We are expanding into the US and are on the lookout for passionate individuals to be part of our brand-new team in Austin, Texas.
Dive with us in complex challenges as we spearhead change in the energy and utility industry.
As part of the international customer success team, you are the key between Customer Success and Product Development and you will be working with a small team of passionate engineers, architects, and subject matter experts to serve and support our customers.ย
Your role and responsibilities include:
Gorilla is a startup that is surprisingly well organised for its size, mostly due to the business criticality of our work. As we receive daily benefits from personal development, we strongly encourage it. While we will push you to take responsibility for your growth, we will also give you time to grow.
You become part of an ambitious organisation and an enthusiastic team with a mindset to win! As Gorilla is growing at an incredible pace, you can leave your mark - growing alongside Gorilla.
We actively challenge ourselves and our colleagues, in order to always improve our skills, methodology and capabilities. Lifelong learning is essentially embedded in our organisation, and we care about your individual dreams and ambitions, beyond just work.
On top of that, our remuneration approach is clear and no-nonsense, just like our feedback culture and personal development approach. You'll be able to join an international teams and to travel frequently to meet your colleagues in person.
Ready to be part of something big? Join us in Austin and let's innovate together! ๐๐บ๐ธ๐ฆ
Full Time
Software & Cloud Computing
$64k-81k (estimate)
01/27/2024
05/21/2024
gorillaict.com
SAN FRANCISCO, CA
200 - 500
1992
Private
CHRISTIAN HANSEN
$10M - $50M
Software & Cloud Computing
Gorilla is a provider of lead generation and channel marketing services.
The job skills required for Customer Support Analyst include Communication Skills, Customer Support, Collaboration, Innovation, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Support Analyst. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Support Analyst. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Support Analyst positions, which can be used as a reference in future career path planning. As a Customer Support Analyst, it can be promoted into senior positions as a Help Desk Support Specialist IV that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Support Analyst. You can explore the career advancement for a Customer Support Analyst below and select your interested title to get hiring information.