Job Title:
Location:
Duration: 4 - 6 months contract

Requirements:
Performs a variety of general office, administrative support and research duties.

Essential Job Functions:
Customer service

• Screens telephone calls, faxes, mail and messages directed to office personnel;
• Answers telephone calls, receives and greets visitors, provides information and/or refers callers and visitors to other appropriate city departments, city personnel or outside agencies;
• Listens to comments and complaints from the public relating to department operations and takes appropriate action to resolve and refer such complaints;
• Responds to citizens' questions and comments in a courteous and timely manner;
• Assists citizens in completing and filing forms.

Administrative Support

• Prepares documents, correspondence, reports, lists and spreadsheets on the computer or by other method as instructed and requested, including preparing documents from templates;
• Coordinates work and/or data needed to produce or prepare violation notices, documents and correspondence;
• Gathers, assembles, updates, distributes and/or files a variety of information, forms, records and data as requested using traditional filing systems or databases as necessary;
• Processes applications, licenses or related documents as necessary;
• Enters in complaints into the computer data base and refers them the appropriate staff member;
• Enters into the data base all requests for renovation agreements, extended certificates, renovation agreements, variances, modifications, alternate material, method or equipment and any other documents required to be tracked by city code or policy.
• Maintains records in the computer data base, including attaching documents and downloading documents as necessary;
• Copy, package and distributes a variety of written materials as requested.

Job Types: Full-time, Contract

Pay: $18.00 - $20.00 per hour

Expected hours: 40.00 per week

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday
• Weekends as needed

Experience:

• Clerical: 1 year (Preferred)
• Clerical Operations: 1 year (Preferred)
• Office management: 1 year (Preferred)
• Administrative: 1 year (Required)
• Executive administrative support: 1 year (Preferred)

Work Location: In person