One (1) year permanent service as a New York State employee in a title allocated Salary Grade 6 or higher,
OR
High School Diploma and two (2) years of experience in administrative support, which includes use of office software (e.g., email, word processing), provision of customer service, business writing, and management of an office.
Please Note: A typing performance test will be required for those interested employees outside of the Office Assistant 1 (Keyboarding) title series.
Candidates must have appropriate clerical skills, knowledge of proper office procedures, including experience with conventional and electronic data filing systems, be proficient in the operation of personal computers and various software including Microsoft Word, Outlook, Access, and Excel.

Open, review, sort and distribute incoming mail, correspondence, and e-mails.
Research background information necessary for preparing correspondence and draft responses.
Review outgoing correspondence for clarity, content and proper grammatical usage.
Answer telephone and greet visitors to the office responding to and redirecting all inquiries as appropriate.
Coordinate information flow within office ensuring uniformity of office policies and procedure and resolve administrative and operational problems.
Type correspondence, documents and records.
Maintain file system for office.
Order office supplies and schedule maintenance and repair of office equipment.
Schedule meetings and maintain calendar.
Make travel arrangements and prepare travel vouchers.

Resumes will be evaluated to determine whether candidates will proceed to the interview phase of the process.
For additional employment opportunities with the New York State Police please visit our website at https://troopers.ny.gov/civilian-employment.