DEPARTMENT OF INSURANCE AND FINANCIAL INSTITUTIONS

The Department of Insurance and Financial Institutions licenses, monitors, investigates, examines, and ensures the safety and soundness of, regulated entities. The Department also helps resolve consumer complaints against financial-services and insurance entities; takes action in response to violations of law; encourages competition, innovation, and economic development; collects taxes and assessments that support State government operations; combats auto theft and insurance fraud through public awareness campaigns, and funding for law enforcement and dedicated prosecutors.
Our mission is to help Arizonans receive the benefits and protections to which they are legally entitled by enforcing insurance and financial institution laws and by providing information and assistance and to combat vehicle theft.

100 North 15th Avenue

Phoenix, Arizona 85007

Annual Salary Range: $75,000 - $80,000

Grade: 23

This position will remain posted until filled

The Unit Project Specialist will handle and supervise all administrative and management functions for the Department's investigative and enforcement duties. This will include the assignment and docketing of new cases, ensure compliance with internal time frames and processes relating to investigations and review of investigative reports.

The Specialist will also prepare, edit and review all legal documents relating to the Department's enforcement functions and will calendar and docket all official actions that are open and pending with the Office of Administrative Hearings.

The Specialist will maintain databases for investigation cases open with the Department and ensure compliance with all internal and external time frames. Furthermore, the Specialist will schedule and coordinate meetings and appointments with all parties to a case and will communicate with other interested parties on open and closed cases.

• Prepare, edit and revise legal documents; including Final Orders, Cease and Desist Orders, Notice of Hearing, Notice of Assessment and Consent Orders

• Actively manage and supervise AES investigators' work and compliance with Department external processes and established time frames
• Review examination reports and disposition reports and prepare cover letters and other official Department communications relating to open and pending cases

• Manage the Department's databases, including, storing, inputting and reviewing all data received or used by the Department

• Monitor progress and follow up on assignments distributed to investigators and examiners

• Communicate and follow up with parties involved in any Department enforcement action

• Receive, screen and store various of correspondences addressed to the Department

• Schedule and attend internal meetings relating to Department's enforcement case

• Familiar with document management and filing systems

• Other duties as assigned as related to the position

Knowledge:

• Knowledge of rules and regulations relating to Department's functions as an enforcement and regulatory agency

• Knowledge of administrative hearing laws and principles

• Familiar with document management and filing systems

• Very strong organizational skills

Skills:

• Comfortable handling large work load under time constraints

• Excellent verbal and written communication skills

• Competent personal management skills

• Strong interpersonal skills

• Strong research skills

Ability:

• Plan, coordinate, analyze and establish priorities; -Ability to achieve results by adapting to dynamic environments

• Ability to work well with different personalities; -Ability to respectfully communicate with irate parties

• Ability to be decisive in enforcing objectives, while recognizing and supporting personal empowerment

• Ability to meet all internal and external deadlines; -Ability to manage and direct Department processes

• Ability to draft official Department documents with minimal formatting and typing mistakes

• Ability to track large volume of information on various databases

• Ability to prioritize projects

• Employees who drive on state business are subject to driver license record checks, required to maintain acceptable driving records and complete any required driver training (see Arizona Administrative Code R2-10-207.11)

• Requires possession of and ability to retain a current, valid state-issued driver license appropriate to the assignment

If this position requires driving or the use of a vehicle as an essential function of the job to conduct State business, then the following requirements apply: Driver’s License Requirements.

The State of Arizona offers a comprehensive benefits package to include:

• Optional employee benefits include short-term disability insurance, deferred compensation plans, and supplemental life insurance
• Life insurance and long-term disability insurance

• Vacation plus 10 paid holidays per year

• Health and dental insurance

• Retirement plan

• Sick leave

Learn more about the Paid Parental Leave pilot program here. For a complete list of benefits provided by The State of Arizona, please visit our benefits page

• Positions in this classification participate in the Arizona State Retirement System (ASRS)
• Note that enrollment eligibility will become effective after 27 weeks of employment

• If you have any questions please feel free to contact Shawn McConnell at shawn.mcconnell@azdoa.gov