ARIZONA STATE PARKS AND TRAILS

Managing and conserving Arizona’s natural, cultural and recreational resources for the benefit of the people both in our parks and through our partners.
To learn more about Arizona State Parks and Trails, visit our web site at azstateparks.com.
Arizona State Parks and Trails protects and preserves 30 State Parks and Natural Areas. The agency also includes the State Trails Program, outdoor-related Grants Program, the State Historic Preservation Office, as well as the Off-Highway Vehicle Program, and more. Arizona State Parks and Trails provides over 1,400 camping and RV sites throughout the parks and manages 8 of the top 25 most visited natural attractions in Arizona.

Address: 1110 West Washington Street, Phoenix, AZ 85007

Salary: $80,000 - $110,000 / per year 

Grade: 27

Closing Date: April 30, 2024

Essential Duties and Responsibilities include but are not limited to:
This position is responsible for administrative and managerial work in planning, organizing, and directing the management and operations of parks. Work requires long range planning, development of maintenance priorities of the parks. Supervises, plans, directs, and manages the administration and operation of programs related to parks. Manage safety programs. Ensure excellent customer service is provided at all state parks properties. This position will support and implement the agencies Strategic Plan and Arizona Management System (AMS) goals, through the collection and organization of related data to generate regular reports.
Duties include, but not limited to:
• Continually review and improve park operations;
• Generate revenue through new properties, programs, and property enhancements;
• Establish and keep current Park Management Plans;
• Work with Partners and Concessionaires;
• Manage the agency's revenue generating programs;
• Set policy and formulate procedures for park operations;
• Demonstrate leadership and excellent customer service; and
• Produce Results.

• Administer, set goals, monitor, and evaluate productivity of Regional Managers, Operations Manager, and other park operations staff. Manage operating budgets for the operations section through a wide variety of funding sources. This position will support and implement the agencies Strategic Plan and Arizona Management System (AMS) goals, through the collection and organization of related data to generate regular reports.
• Select, recruit, and retain operational staff by establishing solid training to stabilize staff and coordinate specialized training for ASPT Law Enforcement personnel, EMT's, Volunteer Management, and other areas of specialization. Motivate staff to assure excellent customer service efficient and effective park operations, process improvement, high morale, excellent customer service efficient park operations.
• Collaborate and partner with Executive Staff and other sections to guide staff to agency objectives including lean management, revenue and visitation targets. Communicate effectively and timely with all Arizona State Parks and Trails staff. Manages and responds to state and local emergency situations in or near Arizona State Parks and Trails.
• Oversight of all risk management in the agency and specifically in park operations by implementing safety operations to meet OSHA and ADOA compliance standards, safety training, incident reporting to ADOA, asset insurance coverage, oversee claims handling, risk record keeping and reporting, ensuring correct indemnification language in insurance sections.
• Emergency Planning, executing General Safety & Security Plans, AG’s litigation and pre-claims management, Manages and responds to state and local emergency situations in or near Arizona State Parks and Trails.
• Confer and report regularly to Executive Staff on park management plans, concessionaires, and partnerships, Operations Section Policies and procedures. Ensure park operations goals are met by evaluating existing agency structure, targets, goals, and performance measures.
• Oversee the implementation and management of projects and processes with Point of Sales / Reservations System.
• Other duties as assigned as related to the position.

Knowledge of:
Park operations;
Park concessionaires and Friends Groups;
Best practices in administering volunteer programs;
Best practices in meeting the requirements of the Americans with Disabilities Act;
Interpretive education programs, special event production/management;
Conservation and resource protection;
Procurement and purchasing policies;
Skill in:
Organizing and operating effective staff meetings and training;
Strategic planning;
Interpersonal communications and building partners;
Public speaking;
Writing reports, articles and publications; 
Park development and construction.
Ability to:
Collaborate and build relationships with partners including federal, state, local and community organizations;
Analyze situations and problems and make sound judgements, taking appropriate action;
Research, analyze and incorporate into the organization accepted industry best practices;
Prioritize tasks and delegate as required;
Mentor staff and develop staff;
Communicate clearly and effectively, both orally and in writing;
Mediate various issues with agency staff, agency support organizations, other agencies and organizations;
Travel state-wide;
Work nights, holidays and weekends and Obtain and maintain Arizona Drivers License.

Master's Degree or Bachelor's Degree in parks administration, resource management or related field. Three or more years of increasing responsible experience in parks and recreation. Ability to handle AD&D policy and train PM's and Volunteers Coordinators. Experience with HIPPA and privacy laws, OSHA 501, OSHA 511, CPRP (NRPA).

- Obtain and maintain Arizona Drivers License.

If this position requires driving or the use of a vehicle as an essential function of the job to conduct State business, then the following requirements apply: Driver’s License Requirements.

All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify).

The State of Arizona provides an excellent comprehensive benefits package including:
● Affordable medical, dental, life, and short-term disability insurance plans
● Top-ranked retirement and long-term disability plans
● 10 paid holidays per year
● Vacation time accrued at 4.00 hours bi-weekly for the first 3 years
● Sick time accrued at 3.70 hours bi-weekly
● Deferred compensation plan
● Wellness plans
● Parental Leave - Up to 12 weeks per year pid leave for newborns or newly placed foster/adopted child.

For a complete list of benefits provided by The State of Arizona, please visit our benefits page

Eligible for Arizona State Retirement System pension. Enrollment eligibility will become effective after 27 weeks of employment for newly hired State of Arizona employees.

Recruitmenthr@azstateparks.gov

The State of Arizona is an Equal Opportunity/Reasonable Accommodation Employer. Persons with a disability may request a reasonable accommodation such as a sign language interpreter or an alternative format by calling (480) 604 -7331. Requests should be made as early as possible to allow sufficient time to arrange the accommodation.

Having trouble applying for this position?

Email HRIShelpdesk@azdoa.gov or call (602) 542-4700 for assistance.