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Strategic Account Manager
SoundHound AI Santa Clara, CA
$115k-157k (estimate)
Full Time 3 Months Ago
Save

SoundHound AI is Hiring a Strategic Account Manager Near Santa Clara, CA

SoundHound AI believes every person should be able to interact naturally with the products around them–by simply talking. With a global reach spanning two dozen languages, we build Voice AI products with conversational intelligence for cars, restaurant ordering, and more, allowing our customers to extend their brand in new and meaningful ways.

The Strategic Account Manager role is a great opportunity to demonstrate your relationship management and sales skills! This role focuses on post-sales for top Medium-to-Large sized businesses. This individual will work efficiently and optimally with Mid-Market restaurant brands by deepening the relationship to increase retention as well as grow revenue and expand service. Account Managers are essential to retaining our highest value accounts, ensuring new partners are successful on our platform, and consulting partners that have the potential to grow.
The work location for this role is available throughout United States. The workplace options for this role include in our Santa Clara office, hybrid, or remote models. The salary for this position is $80,000.00. Our recruiting team will provide a more specific salary range based on work location and years of experience. In addition to salary, you will receive a performance bonus, and equity (RSUs) with strong near-term growth potential, comprehensive healthcare, paid time off, and other benefits.
In this role, you will:
  • Lead a book of business of top Mid-Market restaurant partners using SoundHound
  • Proactively identify key risks within your book of business, and engage Restaurant partners through outbound phone calls, monthly reviews, and ongoing performance delivery
  • Find opportunities to cross-sell related products by working cross-functionally to expand your accounts
  • Build meaningful, lasting relationships to make SoundHound the AI solution choice for our restaurant partners
  • Maintain communication channels with merchants via email, phone, and face-to-face meetings
  • Champion restaurant partner feedback to help drive insights
We would love to hear from you if:
  • Experience in the restaurant tech industry
  • Strong critical thinking ability
  • Analytical skills - ability to segment large data sets and turn them into actionable results to drive KPI through Excel/Google Suite and Salesforce
  • Outstanding work ethic and attention to detail
  • Excellent communication
  • Ability to clearly frame a value proposition and ask the right questions to be able to overcome objections to gain commitment from your clients
  • Willingness to roll up your sleeves, and get in the weeds with our highest value partners
  • Experience creating processes and solving problems in scale
  • Strong leadership skills
We strive to be a values-driven company that is supportive of one another, open and honest, undaunted by challenges, nimble and focused, and determined to excel and win.
Here at SoundHound AI, diversity, equity, and inclusion are key to who we are as a company. With a mission to build Voice AI for the world, creating a team with global perspectives is critical to our success.

We care deeply about fostering an environment where everyone is supported and can do their best work. SoundHound ensures that individuals with disabilities are provided reasonable accommodations to participate in the interview process, perform essential job functions, and receive other employment benefits.

Employees enjoy comprehensive health care, paid time off, discounted fitness classes, and flexible working hours. Learn more about our philosophy, benefits, and culture at https://soundhound.com/careers/

To view our job applicant privacy policy, please visit https://static.soundhound.com/corpus/ta/applicantprivacynotice.html.

Come join our growing team and bring your unique voice to our mission!

#LI-HYBRID #LI-MQ1

#LI-

Job Summary

JOB TYPE

Full Time

SALARY

$115k-157k (estimate)

POST DATE

02/08/2024

EXPIRATION DATE

05/28/2024

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The job skills required for Strategic Account Manager include Leadership, Commitment, Salesforce, Problem Solving, Insight, Consulting, etc. Having related job skills and expertise will give you an advantage when applying to be a Strategic Account Manager. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Strategic Account Manager. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Strategic Account Manager positions, which can be used as a reference in future career path planning. As a Strategic Account Manager, it can be promoted into senior positions as an Account Manager IV that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Strategic Account Manager. You can explore the career advancement for a Strategic Account Manager below and select your interested title to get hiring information.

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If you are interested in becoming a Strategic Account Manager, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Strategic Account Manager for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Strategic Account Manager job description and responsibilities

Their responsibilities revolve around securing and reaching sales targets, creating business plans, developing strategies and building positive relationships with clients.

02/09/2022: Temple, TX

Developed and managed existing enterprise customer relationships, maintained attentive customer service presence and expanded account base and revenue volume.

02/26/2022: Boulder, CO

Strategic account management (SAM) or key account management focuses on building long-term mutually beneficial partnerships with key customers.

02/28/2022: Santa Cruz, CA

Create comprehensive reports on client sales and strategy to their upper management.

01/16/2022: Dothan, AL

Build and maintain strong relationships with key business clients.

12/24/2021: New Brunswick, NJ

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Strategic Account Manager jobs

A minimum of two years' experience as a strategic accounts manager, or similar.

01/01/2022: Bloomington, IN

Key Account Manager must be able to read people and connect meaningfully with a variety of personalities.

12/30/2021: Elkhart, IN

Proven work experience as a Strategic account manager or Key account manager.

02/28/2022: Gastonia, NC

Strategic account managers should also have strong leadership skills to lead their SAM teams successfully.

03/04/2022: Lancaster, PA

Responsibility and accountability on accounts, take ownership and are accountable for day to day operations.

01/19/2022: Rock Hill, SC

Step 3: View the best colleges and universities for Strategic Account Manager.

Butler University
Carroll College
Cooper Union
High Point University
Princeton University
Providence College
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