Soni Resources is currently seeking a Business Services Representative to support an international Law Firm in New York, NY. This candidate will work a 12pm-8pm shift. The ideal candidate would have prior experience as a customer service representative for retail luxury brands or receptionist/concierge experience at luxury hotels or similar backgrounds.

Responsibilities:

• Greets callers and visitors in a professional and friendly manner
• Operates multi-line telephone console to relay incoming, outgoing, and intra-system calls
• Assists callers and visitors with questions and concerns, and directs calls to appropriate parties
• Schedules and maintains eConference for use of conference room bookings
• Receives and records deliveries to the Firm and routes to appropriate parties

Qualifications:

• High school diploma required; College degree preferred
• Experience as a receptionist or administrative assistant in a Law Firm preferred
• Excellent phone etiquette and customer service skills
• Proficiency with Word, Excel, and Outlook
• Ability to work overtime when needed

Compensation: $21-$25/Hour
Salary is based on a range of factors that include relevant experience, knowledge, skills, other job-related qualifications.
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