Job Description

As a Customer Service Representative, you will have the opportunity to be part of an independently owned and family operated company. You are not just a number to us, you are an integral part of our team!

Self Storage 1 has been serving Chicago since the late '90s. We proudly run 2 local locations: 1 in Wrigleyville and 1 in Lincoln Park.

We look for individuals who are self-starters, responsible, and creative as they take tackle the day-to-day operations at our unique self-storage facilities.

What We Offer You

• A work/life balance that allows you to work 5 days a week (no Sundays) and be off work by 6pm
• Competitive starting pay quarterly bonus opportunity
• Paid Vacation Time accrued throughout the year
• Health Insurance Benefits

• Manage the day-to-day operations of one or more sites
• Develop customer relationships by identifying their storage needs and providing solutions
• Improve sales objectives through unit rentals, unit insurance, and moving supplies
• Guide new customers through rental processes and agreements
• Handle cash and balance receipts, pursue collections, post payments, and process daily bank deposits
• Ensure the facility meets the highest cleanliness standards through general maintenance duties
• Work independently on daily tasks as well as cooperate with team members and other stores in the area
• Run errands for the facility and travel to other store locations if needed

Note: If you have experience working in any of the following types of jobs, we encourage you to apply: Assistant Store Manager, Key Holder or Key Carrier, Retail or Shift Supervisor, Sales Lead, Customer Service Team Lead, Customer Service Manager, Retail Associate, Store Associate, Hospitality and Hotel, Front Desk Agent, Leasing Agent, Rental Agent (i.e. car rental, RV rental, storage rental, apartment rental, etc.) Property Management, Retail Sales.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Job Type: Full-time

Pay: $20.00 per hour

Benefits:

• Health insurance
• On-the-job training
• Paid time off

Experience level:

• 2 years

Shift:

• Day shift
• No nights

Weekly day range:

• Every weekend
• Monday to Friday

Work setting:

• In-person
• Office

Ability to commute/relocate:

• Chicago, IL 60614: Reliably commute or planning to relocate before starting work (Required)

Work Location: In person