391 Customer Service Representative Jobs in Chicago, IL
GP Group is Hiring a Customer Service Representative Near Chicago, IL
Global Partners Group is Hiring: Top-Level Customer Service Representative in Chicago!
Are you an experienced and motivated customer service professional looking to join a dynamic team? Global Partners Group, a leading call centre company based in the UK & US, is seeking a top-level Customer Service Representative to join our team in Chicago.
About Us:
At Global Partners Group, we are committed to delivering exceptional customer experiences and exceeding our clients' expectations. As a leader in the marketing industry, we pride ourselves on our dedication to innovation, integrity, and customer satisfaction.
Why Join Us:
- Dynamic Work Environment: Join a collaborative and dynamic team where your contributions are valued and recognized.
- Opportunities for Growth: We believe in investing in our employees' growth and development. As a top-level Customer Service Representative, you'll have access to opportunities for career advancement and professional development.
- Competitive Compensation: We offer competitive salaries and benefits packages to attract and retain top talent.
- Positive Company Culture: Join a company that values diversity, teamwork, and a positive work environment.
Key Responsibilities:
- Handle inbound customer inquiries via phone, email, and chat with professionalism and empathy.
- Provide accurate and timely information to customers regarding products, services, and account-related inquiries.
- Resolve customer complaints and concerns in a prompt and efficient manner, ensuring a positive resolution.
- Collaborate with other departments to address customer issues and improve the overall customer experience.
- Maintain accurate records of customer interactions and transactions in our CRM system.
Qualifications:
- Previous experience in a customer service role, preferably in a fast-paced environment.
- Excellent communication and interpersonal skills, with a customer-focused mindset.
- Strong problem-solving abilities and attention to detail.
- Ability to multitask and prioritize tasks effectively.
- Proficiency in computer systems and customer service software.
If you're ready to take your customer service career to the next level with Global Partners Group, we want to hear from you! Please submit your resume to california@globalpartnersgrp.co.uk
We look forward to welcoming you to our team in Chicago!
Job Type: Full-time
Salary: From $60,000.00 per year
Benefits:
- 401(k)
- Flexible schedule
- Paid time off
- Referral program
Experience level:
- Under 1 year
Shift:
- Day shift
Weekly day range:
- Monday to Friday
Work setting:
- In-person
Ability to Commute:
- Chicago, IL 60606 (Preferred)
Work Location: In person
Job Summary
Full Time
$56k-73k (estimate)
03/06/2024
06/30/2024
The job skills required for Customer Service Representative include Customer Service, Problem Solving, Computer Systems, Dedication, Customer Interaction, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Service Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Service Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Service Representative positions, which can be used as a reference in future career path planning. As a Customer Service Representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Representative. You can explore the career advancement for a Customer Service Representative below and select your interested title to get hiring information.
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