Who We Are

Local Bigger Burger is the 21st Century's bold answer to the classic burger joint. Ushering in a fresh era of industrial decor, today's music, cold beer all in a warm and welcoming atmosphere.

We are seeking exceptional people who are looking for growth with our company. We value our team and truly understand what it takes to operate a top-performing restaurant. We empower our teams to make decisions, we encourage fun and if you think you can hang… read on!

Who We Need on Our Team

We are looking for a motivated Shift Leader to oversee daily operations during designated shifts, supervise employees, and ensure that our customers receive outstanding service. The shift leader's responsibilities include creating a shift schedule, dealing with no-shows, delegating tasks, handling cash up, and reporting any issues to the manager. To be successful as a shift leader, you should be able to manage a team of people and ensure that all duties are performed accurately. Ultimately, a top shift leader should be able to ensure smooth and efficient workflows.

Our Shift Leads are expected to meet or exceed the expectations by consistently demonstrating sound business management and fair process management skills, effective coaching of team members, and an overall leadership approach reflective of the brand you represent, the monumental responsibility you have and your desire to positively contribute to our winning team!

Your Day-to-Day Routine (although no day is the same)

• Supervising employees, assigning duties, and creating a shift schedule.
• Monitoring team performance and ensuring duties are performed efficiently.
• Reporting any issues that arise during the shift to management.
• Managing employee requests and transgressions.
• Ensuring compliance with company policies, health, and safety standards.
• Coaching team members and training new staff.
• Opening and closing registers, accounting for the daily intake, and preparing cash deposits.
• Handling customer issues and employee disputes.
• Ensures that each guest receives a timely and accurate order and has an above average shopping and/or pick-up experience.
• Identifies, trains, develops, and communicates with all staff as well as assesses performance on a regular basis during shift.
• Maintains guest service, compliance, and other related standards.
• Maintains all merchandising standards, displays, and monitors inventory levels.
• Plans and assigns daily goals, tasks, and assignments.
• Ensures proper completion through follow-up. Assists in monitoring sales performance through the analysis of sales reports and comparison shopping.
• Ensures clear, direct, and proactive communication with store and field leadership by attending meetings and seeking out opportunities to engage.
• Communicates all store initiatives, expectations, and company information is shared with the store team clearly and in a timely manner, as appropriate.
• Assists Store Manager in adjusting strategies.
• Other duties as assigned.

SL are responsible for all store operations and leading the team for assigned shift.

The Skills You Need to Bring to The Table

• High school diploma or equivalent.
• Minimum of two (2) years’ experience in a managerial role with direct oversight of employee performance and training.
• Experience creating shift schedules.
• Excellent communication and interpersonal skills.
• Strong leadership and organizational skills.

The Good Stuff

NRBM Enterprises is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, national or ethnic origin, ancestry, age, religion, disability, sex or gender (including pregnancy, sexual harassment and other sexual misconduct including acts of sexual violence such as rape, sexual assault, stalking, sexual exploitation, sexual exploitation and coercion, relationship/intimate partner violence and domestic violence), gender identity and/or expression (including a transgender identity), sexual orientation, military or veteran status, genetic information, the intersection of these identities or any other characteristic protected under applicable federal, state or local law.

This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. NRBM Enterprises makes hiring decisions based solely on qualifications, merit, and business needs at the time.