Summary

Senior Specialist Training

At our Company, we grow People, Brands, and Businesses! We are seeking a dynamic Senior Specialist Training to work closely with the retail/sales leaders, clients and internal Learning & Development Instructional Designers to drive divisional training projects from start to completion; including needs analysis, project management, facilitation and solution implementation and evaluation. Executes on divisional and national, cross-divisional training projects related to retail business training needs. Assess the training needs of retail teams through surveys, interviews with employees, focus groups, or consultation with managers, instructors, or customer representatives.

Take this opportunity to join North America’s leading business solutions provider and build your career working with amazing people in a growing industry! Apply today!

What we offer:

• Full-Time Benefits (Medical, Dental, Vision, Life)
• 401(k) with company match
• Training and Career Development
• Generous Paid Time-Off 

Responsibilities:

• Support and develop the Retail Supervisor group through one-on-one instruction, annual meetings, and group calls/webinars.
• Present information, using a variety of instructional techniques and formats such as role playing, simulations, team exercises, group discussions, videos, and lectures.
• Evaluate training materials prepared by instructors, such as outlines, text, and handouts.
• Partner with Learning & Development Instructional Designer to utilize encompass to provide support to all training and to better evaluate progress of learners
• Contributes to design documents and storyboards for e-learning projects, for both systems and non-systems content.
• Conduct evaluations and analyze metrics for programs; provide reports on project metrics.

Qualifications:

• Bachelor's Degree or equivalent job-related experience required
• 3-5 years of experience in Training/Learning/Development
• Knowledge of Learning Management Systems (LMS)
• Excellent written communication and verbal communication skills; Ability to make oral presentations
• Ability to gather data, to compile information, and prepare reports
• Well-organized, detail-oriented, and able to handle a fast-paced work environment

Responsibilities

The Company is one of North America’s leading sales and marketing agencies specializing in outsourced sales, merchandising, category management and marketing services to manufacturers, suppliers and producers of food products and consumer packaged goods. The Company services a variety of trade channels including grocery, mass merchandise, specialty, convenience, drug, dollar, club, hardware, consumer electronics and home centers. We bridge the gap between manufacturers and retailers, providing consumers access to the best products available in the marketplace today.

Position Summary

• Works closely with the retail/sales leaders, clients and internal Learning & Development Instructional Designers to drive divisional training projects from start to completion; including needs analysis, project management, facilitation and solution implementation and evaluation.
• Executes on divisional and national, cross-divisional training projects related to retail business training needs.
• Assess the training needs of retail teams through surveys, interviews with employees, focus groups, or consultation with managers, instructors, or customer representatives.
• Support and develop the Retail Supervisor group through one-on-one instruction, annual meetings, and group calls/webinars.
• Present information, using a variety of instructional techniques and formats such as role playing, simulations, team exercises, group discussions, videos, and lectures.
• Evaluate training materials prepared by instructors, such as outlines, text, and handouts.

Essential Job Duties and Responsibilities

• Partner with retail/sales business and client leaders and Learning & Development to scope out divisional training projects.
• Analyze retail team training needs, to develop new training programs or modify and improve existing programs in partnership with retail clients and the Company
• Develop project timelines and manage to them
• Determines cost effective training approaches to meet the geographical challenges of providing learning programs in a variety of locations
• Partner with Learning & Development Instructional Designer to utilize encompass to provide support to all training and to better evaluate progress of learners
• Contributes to design documents and storyboards for e-learning projects, for both systems and non-systems content. 
• Builds Levels 3 and 4 assessments linked to the learning objectives, under the direction of Learning & Development Managers.
• Partner with sales and retail leaders to design Level 5 (ROI) evaluations linked to learning objectives.
• Conduct evaluations and analyze metrics for programs; provide reports on project metrics
• Provide regular project updates to retail business leaders and Learning & Development
• Ensure projects stay within timelines, budgets, and scope
• Partner with other Learning & Development leaders to ensure an integrated and coordinated team approach in providing learning solutions
• Develop testing and evaluation procedures in partnership with Learning & Development

Supervisory Responsibilities

Direct Reports

This position does not have supervisory responsibilities for direct reports

Indirect Reports

This position does not have guidance or mentoring responsibilities for indirect reports

Travel and/or Driving Requirements

Travel and Driving are not essential duties or functions of this job 

Minimum Qualifications

Education Level: (Required): Bachelor's Degree or equivalent experience

3-5 years of experience in Training/Learning/Development

Knowledge of Learning Management Systems (LMS)

Skills, Knowledge and Abilities

• Excellent written communication and verbal communication skills
• Ability to gather data, to compile information, and prepare reports
• Well-organized, detail-oriented, and able to handle a fast-paced work environment
• Ability to work independently and prioritize duties with minimal supervision, in order to meet deadlines
• Strong prioritization skills
• Ability to make oral presentations
• Strong computer skills including proficiency with Microsoft Word, Excel, PowerPoint, Access, Outlook, and web-browsers.
• Familiarity with tablet (i.e. iPad) technology and functionality

 Environmental & Physical Requirements

Office / Sedentary Requirements

Incumbent must be able to perform the essential functions of the job. Work is performed primarily in an office environment. Typically requires the ability to sit for extended periods of time (66% each day), ability to hear the telephone, ability to enter data on a computer and may also require the ability to lift up to 10 pounds. 

Additional Information Regarding The Company Job Duties and Job Descriptions

Job duties include additional responsibilities as assigned by one’s supervisor or other manager related to the position/department. This job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position. The Company reserves the right at any time with or without notice to alter or change job responsibilities, reassign or transfer job position or assign additional job responsibilities, subject to applicable law. The Company shall provide reasonable accommodations of known disabilities to enable a qualified applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment as required by the law.

Important Information

The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of associates so classified.

The Company is committed to providing equal opportunity in all employment practices without regard to age, race, color, national origin, sex, sexual orientation, religion, physical or mental disability, or any other category protected by law. As part of this commitment, the Company shall provide reasonable accommodations of known disabilities to enable an applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment as required by the law.