Inside Sales Manager – Denver, CO (US Service Center - Samuel Son & Co. (USA) Inc.

Internal: Posted 3/7/2024 & Closing: 4/30/2024

External: Posted 4/8/2024 & Closing: 4/30/2024

At Samuel, we believe every team member brings unique and valuable skills, experiences and knowledge to our thriving business – enabling us to build on over 167 years of success in the metals industry. We offer countless opportunities for our team members to develop and grow in their careers, empower them to make decisions on the job and be a part of driving positive change – within our organization and in the communities where we live and work. If you’re seeking an inclusive, supportive and welcoming workplace to make your mark and grow your career, we have the programs, culture and opportunities to make it happen. We’re stronger together. 

Here are some of the great benefits that we offer:

• Competitive wages. The base annual salary range for this position is $85,330 - $134,090. If you are hired, your base salary will be determined based on factors such as geographic location, skills, education, and/or experience. In addition to those factors, we believe in the importance of pay equity and consider internal equity of our current team members as part of any final offer. Please keep in mind that the range mentioned above is the full base salary range for the role.
• Medical, dental and vision, including STD, LTD benefits, and life & dependent life insurance options. 401K retirement plan with company match through Mercer. Learn more about our Company benefits thru this link: https://samuel-benefits.us
• Paid Vacation 
• Paid Holidays
• Sick Pay
• Annual Incentive Bonus
• Opportunity for career stability and growth
• Tuition reimbursement program
• Bereavement Pay
• Flexibility with start and end times (depending on circumstances and position)
• Protective personal equipment is provided or cost of purchase is reimbursed
• Affinity group for women (dependent on location)
• On the job training

At Samuel we believe in a culture of equality. Respect and integrity are at our core. We are committed to building and embracing a diverse workforce and creating an environment that is open and inclusive for everyone.

SUMMARY & SCOPE: To provide guidance, coaching, leadership, direction and experience to the Inside Sales staff in order to maximize profits and sales, while striving for complete customer satisfaction; as well as playing a key player in Sales at all relevant major accounts. This position will reside at the Denver, CO branch and report to the General Manager.

RESPONSIBILITIES:

• Provide the Inside Sales staff with up-to-date information on market changes, pricing trends, mill information, product information, equipment information and enhancements, mill deliveries, other department information & credit concerns 
• Aid the Inside Sales staff with any potential problems that may arise in either the quoting, processing or delivery stages of an order, including proactive strategy development. 
• Work actively to pursue new leads & support outside sales teams on specific accounts. 
• Promote the elimination of aged inventory with the team and with customers through pro-active stock reviews. 
• Monitor daily sales, pick-up and returns, daily profit margins, bookings, forecasts and act on solving problems in these areas.
• Work closely with the team, vendors and customers to manage inventory, coordinate deliveries including just in time deliveries. 
• Manage the performance of the team through consistent feedback, support, guidance, nurturing, motivation and discipline if required. 
• Ensure that all Inside Sales reps are well informed and given the proper tools to assist the customer.
• Ensure all company policies and procedures are adhered to by the team.

ROLE REQUIREMENTS:

• University or College education in Business or other relevant area preferred. 
• 3 years of sales management experience preferred. 
• 5 years of metal sales experience. 
• Effective time management skills, ability to prioritize, able to work as a member of a team. 
• Effective written and oral communication skills. 
• Strong customer service mentality and relationship building abilities. 
• Ability to make quick and sound business decisions. 
• Able to travel as required. 

EQUIPMENT KNOWLEDGE:

• Comfortable working with computers and software like Excel, Word, AS400, Microsoft Outlook, etc. 

PHYSICAL DEMANDS:

• The role is primarily office-based and does not entail significant physical demands beyond typical office activities.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

WORK ENVIRONMENT:

• The work environment is predominantly indoors, within an office setting. Collaborates with colleagues from various departments and customers
• Some locations travel required, less than 10%.

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Apply by clicking on the below link or go to the Connect Home Page and select the icon of Current Jobs and enter the Job Title.

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