Rowan has completely reimagined the ear piercing experience and revolutionized the traditional mall-based model. All our piercings are performed exclusively by licensed Nurses. All of Rowan's products are hypoallergenic. Our priority is to offer a fun, celebratory, and safe piercing experience for everyone. When we say piercing for all, we mean it. Everybody is invited to this ear party!
Rowan is looking for a reliable, organized, and detail-oriented District Manager to provide oversight and management for the daily operations of our Northeast Studios. The District Manager reports to the Regional Manager.
What you'll be doing:

• Embody Rowan's culture and values; act as a role model for all team members both internally and externally
• Responsible for establishing a strong customer service/selling culture in all assigned studios
• Accountable for overall operations, staffing and merchandising of retail stores
• Oversee compliance of Area/Store Managers with established Company policies and standards, HR practices, security, sales and record-keeping procedures, and overall maintenance of the stores by performing required audits
• Anticipate, analyze and determine all sales and operational opportunities within the marketplace and contribute ideas, strategies and innovations based on knowledge of local market conditions and store environment
• Ensure stores have proper inventory levels to support sales growth and to meet local market demand
• Manage and guide teams to ensure that all visual merchandising and brand guidelines are embodied within our studios
• Complete store visits per an established visitation cycle ensuring efficient and effective store visits and follow up as needed
• Resolve consumer concerns in a manner consistent with company policy and with consumer satisfaction top of mind - partner with RGM on elevated consumer issues
• Develop store managers and associates through coaching in the moment to provide helpful guidance and feedback to drive sales and achieve key performance indicators

What you'll bring

• Bachelor's Degree in Business or related field; or an equivalent combination of education and experience sufficient to successfully perform the key accountabilities of the job required
• 5 years progressive retail experience required
• Previous experience in district or multi-unit management
• High degree of proficiency MS Office Suite, G Suite & Internet applications
• Strong coaching, problem-solving, prioritization and time management skills
• Eager to create new systems and strengthen existing best practices in a start-up culture
• Strong verbal and written communication skills (including analysis, interpretation, & reasoning)
• Ability to develop and maintain collaborative relationships with peers and colleagues across the organization, as well as internal and external clients
• Ability to work well autonomously and within a team in a fast-paced and deadline-oriented environment
• Self-motivated, enjoy being busy and juggling multiple tasks

Full-Time Benefits & Perks

• Medical/Dental/Vision Health Plans
• Long-term Disability
• Life Insurance
• 401k and Roth IRA Plans
• Paid accrued vacation, sick, and holidays
• Employee discounts on our amazing products!

$95,000 - $105,000 a year
About Us: Rowan is an innovative ear-piercing and hypoallergenic jewelry brand that brings safety to the forefront with our team of licensed nurses-and celebration to every guest with our joyful approach to piercings and jewelry. Our brick-and-mortar locations across the US also provide a long-overdue alternative to the standard mall piercing. At Rowan, we believe that every ear piercing is a milestone and it should be celebrated. We believe in "Piercing for All".
Check us out on the TODAY Show on NBC - How 1 woman is reinventing the ear piercing experience (today.com)
Important note: Rowan believes in teamwork, collaboration, and diversity. We know our team is stronger together and we commit to staying true to these values as we grow. In a remote setting, interviewing at Rowan may include phone interviews, virtual "on-site" interviews, and on-the-job mock cases. We are committed to run a thorough process for candidates with whom we identify a potential match, and we will do our best to follow-up with each and every applicant! If you're on the fence, just give it a try! We are an equal opportunity employer and we encourage everyone to apply!