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Front desk assistant
$39k-50k (estimate)
Full Time | Accommodations 2 Weeks Ago
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Rosen Hotels & Resorts is Hiring a Front desk assistant Near Orlando, FL

Front Desk Assistant Manager - 2088

Rosen Inn Pointe Orlando Front Office Full Time

Posted today

Description

Summary :

The Front Desk Manager at Rosen Hotels & Resorts works closely with the Front Office staff to ensure smooth and efficient day-to-day operations of the Front Desk, adhering to Company Standards.

They are responsible for providing ongoing coaching, training, and development to the front desk staff The Front Desk Manager will also prepare reports, handle special projects, and assist in various assignments as required.

Responsibilities :

  • Provide leadership and guidance to the front desk team, ensuring exceptional guest service
  • Conduct ongoing coaching and training sessions to enhance the skills of front desk staff
  • Prepare and maintain accurate reports related to front desk activities and performance
  • Handle special projects and assignments as directed by the Front Office Manager
  • Resolve guest issues and complaints promptly and professionally
  • Ensure compliance with Company Standards for guest check-in, check-out, and reservation procedures
  • Assist with scheduling and shift planning to maintain adequate front desk coverage
  • Possess a strong understanding of hotel policies and services to effectively communicate with guests and address their inquiries

Other information :

Discover Life at Rosen

Your career is here in our diverse and friendly workplace where your individuality and ideas are valued. Our company of more than 3,000 associates thrives on teamwork and ingenuity.

It is this team who makes Rosen Hotels & Resorts in Orlando one of Florida’s most respected hospitality companies to work for.

Benefits Our Associates Enjoy

  • Affordable Health and Dental Insurance
  • On-site Medical Center
  • Competitive Compensation
  • Holiday Pay
  • Paid Vacation
  • Paid Personal Days
  • Tuition Reimbursement
  • Higher Education Scholarships
  • 401(k) Retirement Savings Plan
  • Childcare Financial Assistance
  • Hospitality and Dining Discounts
  • Family Outreach Center
  • and Many More Benefits

Excellent career opportunities, extensive and innovative benefits, and personal enrichment reward our associates’ commitment to quality and service.

The result is a level of employee longevity unique in the hotel industry.

We are proud to be an equal opportunity employer and a drug and nicotine-free workforce.

Last updated : 2024-04-29

Job Summary

JOB TYPE

Full Time

INDUSTRY

Accommodations

SALARY

$39k-50k (estimate)

POST DATE

05/01/2024

EXPIRATION DATE

05/11/2024

WEBSITE

rosenhotels.com

HEADQUARTERS

ORLANDO, FL

SIZE

3,000 - 7,500

FOUNDED

1984

CEO

JONNI KIMBERLY

REVENUE

$5M - $10M

INDUSTRY

Accommodations

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The job skills required for Front desk assistant include Scheduling, Front Office, Communicates Effectively, Planning, Teamwork, Leadership, etc. Having related job skills and expertise will give you an advantage when applying to be a Front desk assistant. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Front desk assistant. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Front desk assistant positions, which can be used as a reference in future career path planning. As a Front desk assistant, it can be promoted into senior positions as a Patient Appointment Scheduler that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Front desk assistant. You can explore the career advancement for a Front desk assistant below and select your interested title to get hiring information.

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If you are interested in becoming a Front Desk Assistant, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Front Desk Assistant for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Front Desk Assistant job description and responsibilities

Front desk assistant supervises the reception area and front desk operations.

12/31/2021: Altus, OK

Front desk assistants schedule appointments as requested.

02/25/2022: Allentown, PA

Front office assistants perform a variety of clerical tasks, such as filing, copying, and organizing paperwork.

03/12/2022: Galveston, TX

Front desk assistants may also be asked to update appointment calendars, validate parking tickets, or perform filing and clerical duties.

01/30/2022: Milwaukee, WI

The front desk assistant greets visitors and maintains visitor logs. Answers and correctly routes calls. Responds to internal and external inquiries and distributes accurate information.

03/23/2022: Memphis, TN

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Front Desk Assistant jobs

Front office assistants should keep their work areas clean and neat at all times.

01/27/2022: Santa Maria, CA

Learn techniques for managing phones, scheduling, using computer software, and doing all the tasks that secretaries, administrative assistants, and front desk assistants do.

02/11/2022: Columbus, GA

Learn about the organizational culture.

02/11/2022: Springfield, OH

Front desk assistant job requires no college degree but it pays off to earn your degree for career advancement.

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Front desk assistants must be able to take good notes, such as when jotting down phone messages for co-workers.

02/23/2022: New Brunswick, NJ

Step 3: View the best colleges and universities for Front Desk Assistant.

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