JOB TITLE:Front Desk Assistant

DEPARTMENT:School

REPORTS TO:School Administrative Manager

LOCATION:Harriett’s Orlando Ballet Centre, 600 N. Lake Formosa Drive, Orlando, FL 32803

POSITION DATE:February 2024

POSITION STATUS:Part-Time, non-exempt

COMPENSATION: $14 per hour for 25 hours per week (M-F, 8:15am-1:15pm)

BENEFITS:All standard in coordination with employee handbook policies

Basic Purpose and Objective of the Role:

Under the direction of the School Administrative Manager, the Front Desk Assistant will provide a warm and welcoming presence to visitors at Harriett’s Orlando Ballet Centre. He/she will be stationed at the front desk to welcome, engage, and direct visitors, distribute general information, answer the phone, and provide general administrative assistance.

Orlando Ballet is seeking an independent, highly organized individual with experience in customer service, strong interpersonal skills, exceptional attention to detail, and a commitment to supporting Orlando Ballet in its mission to entertain, educate and enrich through the highest quality of dance.

Responsibilities include, but are not limited to:

• Welcoming visitors and ensuring they are properly checked in;

• Answering phones, forwarding calls or taking messages for staff as needed;

• Answering general inquiries about the organization, facility, and parking;

• Sign in students for Fitness Thru Dance Classes

• Taking initiative to assist and direct visitors as needed;

• Suggesting opportunities for engaging with Orlando Ballet by taking classes, purchasing tickets, donating, or volunteering;

• Monitoring lobby area to ensure smooth operations;

• Assist all OB departments as needed

• Other duties as assigned.

Required Qualifications:

• 2 years of prior administrative and/or customer service experience;

• Excellent organizational, customer service, and communications skills (English speaking required, Spanish speaking a plus);

• Proven track record of ability to work independently, with great attention to detail and flexibility, in a fast-paced atmosphere under established time constraints;

• Ability to use computer systems, familiarity with Windows and Mac operating systems and proficiency in Microsoft Office Suite

Preferred Qualifications:

• College coursework in business, nonprofit management, or another related field

• Experience in a nonprofit or arts environment

• Experience with facility rentals and/or event management

To apply for this position, please send a resume and cover letter to kfabian@orlandoballet.org.

Orlando Ballet is an equal opportunity employer and a drug free workplace.