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Rocket Pest is a leading service provider for Pest, Termite, & Lawn Services in Georgia, Florida, North and South Carolina. Our company is growing, and we would love to talk to you about joining our team!
POSITION SUMMARY
The Customer Service Representative will interact with the company’s customers by fielding customer calls, assisting customers in scheduling service appointments and resolving customers’ concerns. The position requires a lot of time on the phone, a good deal of patience and the ability to multi-task.
ESSENTIAL DUTIES AND RESPONSIBILITIES
All applicants are subject to drug testing and a criminal background check before being employed. Applicants must also submit a clean driving record prior to employment.
PHYSICAL DEMANDS AND WORK ENVIRONMENT
The job is usually performed indoors in a traditional office setting. Activities include extended periods of sitting and extensive work at a computer monitor. The ability to communicate orally with employees, management, customers, and business associates both individually and in front of a group is crucial.
Regular use of the telephone and e-mail for communication is essential. Hearing and vision within normal ranges is essential for normal conversations, to receive ordinary information and to prepare or inspect documents. Requires good manual dexterity for the use of common office equipment (e.g., computers, mobile devices, copier/scanners).
DISCLAIMER
This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to modification to accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an “at will” relationship.
Job Type: Full-time
Pay: $16.00 - $17.00 per hour
Expected hours: No more than 40 per week
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Work Location: In person
Full Time
Business Services
$37k-46k (estimate)
03/04/2024
05/09/2024
rocketpest.com
Long Beach, MS
<25
Business Services
The job skills required for Customer Service Representative include Customer Service, CSR, Communication Skills, Scheduling, Data Entry, Customer Interaction, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Service Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Service Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Service Representative positions, which can be used as a reference in future career path planning. As a Customer Service Representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Representative. You can explore the career advancement for a Customer Service Representative below and select your interested title to get hiring information.