Overview:

We are seeking a motivated and customer-oriented individual to join our team as a Par-Time Customer Service Representative. As a Part-Time Customer Service Representative, you will be responsible for providing exceptional service to our customers and assisting them with their inquiries and needs. This is a great opportunity for someone who enjoys interacting with people and has a passion for delivering excellent customer service.

Duties:

- Answer incoming customer calls and respond to customer inquiries in a professional and timely manner
- Provide product information, resolve customer complaints, and offer solutions to ensure customer satisfaction
- Upsell products or services to customers based on their needs and preferences
- Conduct outbound calls to follow up with customers or provide additional information as needed
- Perform data entry tasks accurately and efficiently
- Communicate effectively with customers through various channels such as phone, email, or chat
- Analyze customer interactions to identify areas for improvement in the customer experience

Requirements:

- Previous experience in customer service or a related field is preferred
- Excellent verbal and written communication skills in English
- Strong problem-solving skills and the ability to analyze information to find appropriate solutions
- Proficient in data entry and computer skills
- Ability to work well in a team environment and collaborate with colleagues
- Sales experience or the ability to upsell products is a plus

Join our team of dedicated professionals and make a difference in the lives of our customers. Apply today!

Job Type: Part-time

Pay: $18.00 - $20.00 per hour

Expected hours: 25 per week

Shift:

• Day shift

Weekly day range:

• Monday to Friday

Work setting:

• In-person
• Office

Ability to Relocate:

• Greenville, SC 29615: Relocate before starting work (Required)

Work Location: In person