Robert Half is hiring for a motivated Customer Experience Specialist! If you enjoy managing relationships, leading accounts and providing exceptional customer service, then we have a position for you! In this role, you'll be responsible for understanding the needs, motivations, and emotions of customers, then applying this knowledge to strengthen customers' experiences at all touchpoints within the organization. You'll make an impact every day by managing the daily orders and needs of your clients and providing real-time updates to ensure supply chain success.Major responsibilitiesOversee client specific needs and recommend strategies to heighten the customer experienceProvide clear and accurate communication and updates to clientsProcess client orders and identify errors or discrepanciesCollect necessary documentation and details to provide excellent customer serviceReview and collaborate closely with internal stakeholders sales, marketing and account management teams to enhance the customer experience