Administrative Assistant

Job Title: Administrative Assistant

Program: EMBRACE

Status: Full-time, Non-exempt

Salary: $25.00 - $29.85

Benefits: Health insurance, PTO, 401K, EAP, Pre-tax Commuter Plan

About the Program: Richmond Area Multi-Services (RAMS) EMBRACE is a new perinatal behavioral health program focused on increasing culturally-congruent practices and interventions for pregnant Black/African American San Francisco residents. RAMS EMBRACE works in collaboration with UCSF EMBRACE: Perinatal Care for Black Families, SFDPH’s Expecting Justice/Abundant Birth Project, SFDPH Black Infant Health Program, and other community birthworkers focused on reducing inequitable care and Black maternal and infant birthing disparities. We are seeking mission-driven, passionate candidates from backgrounds that represent the clients being served. Ideally, candidates will have some exposure to, or experience in, perinatal behavioral health and demonstrated commitment to fostering anti-racist practice, racial justice, and health equity. We aim to foster an environment of inclusion and belonging and to create a team that reflects the diversity of families served in our new innovative program.

Job Overview: The RAMS/EMBRACE Administrative Assistant is responsible for providing administrative support to the entire program staff and participants. This role is responsible for understanding the structure and operation of RAMS and the EMBRACE program to manage the program’s overall cadence and organization of the office. The Administrative Assistant will prioritize and respond to inquiries, and resolve issues proactively and with minimal supervision. They will interface with and support communications and initiatives across the program staff, collaborators and stakeholders.

Essential Job Duties include, but are not limited to:

• Greet and welcome clients upon arrival at the office
• Answer, screen and forward incoming phone calls and emails
• Represent EMBRACE/RAMS in written and oral correspondence
• Coordinate maintenance of all physical spaces, ensure all areas are tidy and presentable
• Order, organize, and keep inventory of all necessary office and program supplies
• Maintain office security by following safety procedures and managing access to the reception area
• Support the production of resource manuals and essential program materials and dissemination to participants
• Help maintain program schedule, including supporting participants and providers with scheduling
• Distribute and collect participant surveys
• Assist Program Manager with coordinating workshops, including preparing materials and tech support
• Data entry, maintenance (e.g., updating records, cleaning data of typos, resolving duplicates in the system), and aggregation for monthly reports
• Actively anticipate and respond to needs of program administration

Minimum Required Qualifications:

• High school diploma or equivalent; AA preferred
• Minimum of three years administrative assistant, receptionist, or clerical experience
• Proficiency with digital communication and relevant software, including Microsoft Word, Excel, Microsoft PowerPoint, Adobe Acrobat, Google Drive
• Experience with Salesforce or open to learning Salesforce
• Experience and skill navigating social media platforms, including creating accounts, content, and postings, preferred
• Valid driver’s license and current automobile insurance

Job Type: Full-time

Pay: $25.00 - $26.97 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Ability to Relocate:

• San Francisco, CA 94103: Relocate before starting work (Required)

Work Location: In person