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Welcome to Restano Heating, Cooling, & Plumbing.
Restano Heating, Cooling, & Plumbing(www.restano.com) – Make an impact! Are you looking for a career with a purpose and an environment that fosters fast learning and education? Then, you have found your team! For decades Restano Heating, Cooling & Plumbing has been redefining home service and repair by creating a team culture of reliable, honest, and motivated individuals to help our clients resolve their heating and cooling issues.
We are always looking to promote within our team once proper training and industry knowledge is gained. If you are looking for an opportunity to grow within a reputable company and have a positive attitude, a strong emphasis on client service, a good work ethic, and a want to learn – let's talk.
Job Title:
Service Dispatcher Level 1
Department:
Service
Reports to:
Office Coordinator
Work Hours:
7:30am to 4:00pm, Monday through Friday, some overtime
Position Summary:
Maintain the Service Technicians daily schedules and dispatch the technicians as service calls are completed. Schedule return trips with customers when parts are in. Maintain customer database with current information. Clear and concise communications with department managers, team members and company customers, including keeping customers appraised as to company schedule and requested lead-times. Provide accounting with maintenance contract billing information. Schedule sales peoples estimates and maintain schedule.
Required Qualifications:
Desired Qualifications:
Essential Functions and Responsibilities:
Success Factors / Job Competencies:
Employee Benefits
Job Type: Full-time
Pay: $33,000.00 - $41,000.00 per year
Benefits:
Experience level:
Shift:
Weekly day range:
Work setting:
Work Location: In person
Full Time
Specialty Trade in Construction
$38k-47k (estimate)
04/24/2024
08/31/2024
restano.com
ALLISON PARK, PA
25 - 50
1986
Private
MICHAEL RESTANO
$5M - $10M
Specialty Trade in Construction
The job skills required for Customer Service Representative include Customer Service, Billing, Scheduling, Plumbing, Work Ethic, Customer Contact, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Service Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Service Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Service Representative positions, which can be used as a reference in future career path planning. As a Customer Service Representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Representative. You can explore the career advancement for a Customer Service Representative below and select your interested title to get hiring information.