Job Summary:
We are seeking a highly motivated and customer-oriented individual to join our team as a Customer Service Representative. As a Customer Service Representative, you will be responsible for providing exceptional service to our customers through various communication channels.

Responsibilities:
- Handle inbound and outbound calls to assist customers with inquiries, orders, and complaints
- Provide accurate information about products and services to customers
- Assist customers in multiple languages, including English and Spanish
- Communicate effectively and professionally with customers to ensure their needs are met
- Upsell products and services to maximize sales opportunities
- Perform data entry tasks accurately and efficiently
- Maintain a high level of phone etiquette and professionalism at all times

Skills:
- Excellent customer service skills with the ability to resolve customer issues in a timely manner
- Strong communication skills, both verbal and written, in English and Spanish
- Proficient in data entry and computer navigation
- Ability to multitask and prioritize tasks effectively
- Sales experience is a plus

At our company, we offer competitive pay rates, opportunities for career growth, and a supportive work environment. If you are passionate about providing exceptional customer service and have the required skills, we would love to hear from you.

Note: This job description is intended to provide a general overview of the position. It is not an exhaustive list of responsibilities, skills, duties, or requirements associated with the role of Customer Service Representative.

Job Types: Full-time, Part-time

Pay: From $4,500.19 per month

Expected hours: 5 per week

Benefits:

• 401(k)
• Dental insurance
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Experience level:

• No experience needed

Shift:

• Evening shift
• Morning shift

Weekly day range:

• Monday to Friday
• Weekends as needed

Work setting:

• Call center
• In-person
• Office

Ability to Relocate:

• Pittsburgh, PA 15237: Relocate before starting work (Required)

Work Location: In person