Overview. About us. At ibex, we focus on providing the environment, selection process, benefits, and training to ensure that we have agents of the highest caliber. We know a quality agent makes the difference for customers and how a great customer experience influences how they feel about the brand they have chosen. Headquartered in Washington, ., we have delivery locations across 26 sites in seven countries and maintain a network of over 30,000 ...
We are offering Work at Home positions. Apply now to start the conversation and join IBEX. About ibex. At IBEX, we focus on providing the environment, selection process, benefits, and paid training to ensure that we have agents of the highest caliber. We know a quality agent makes the difference for customers and how a great customer experience influences how they feel about the brand they have chosen. Headquartered in Washington, D.C., we have d...
We are offering Work at Home positions. Apply now to start the conversation and join IBEX. About ibex. At IBEX, we focus on providing the environment, selection process, benefits, and paid training to ensure that we have agents of the highest caliber. We know a quality agent makes the difference for customers and how a great customer experience influences how they feel about the brand they have chosen. Headquartered in Washington, D.C., we have d...
Overview. About IBEX. Ibex represents some of the worlds’ leading companies by providing superior service to their customers in areas of phone, chat and email. We know a happy agent makes a quality agent. You make the difference for our customers and your interactions influence how they feel about the brand they have chosen. Our agents matter. YOU MATTER. Our focus is to provide a seamless candidate experience, a training environment that is cond...
Exciting new earning opportunities available. Apply today to begin the conversation. This is an onsite position located at 251 Gray Flats Rd, Beckley, WV. We focus on providing the environment, selection process, benefits, and training to ensure that we have agents of the highest caliber. We know a quality agent makes the difference for customers and how a great customer experience influences how they feel about the brand they have chosen. Headqu...
Overview. The Team Supervisors role is one of the most critical roles to our business. Team Supervisors need to be able to affect the entirety of the team's operations by being engaged and tuned into the team that they support. They should be able to effectively build a culture that promotes Success and unity. The supervisor is responsible for "on-the-floor" activities and must be available to assist agents while they are "on-the-floor." You will...
Overview. ABOUT THE ROLE. The Member Support team is part of the Member Experience team and works on the front lines providing a support experience that is human, honest, and above all - awesome. We correspond directly with members by phone, live chat and email resolving problems and elevating the Member experience. Our partner is evolving all the time, and our community turns to us as the experts to offer guidance in an empathetic, authentic, hu...
Overview. Customer Service Representatives are responsible for creating an exceptional experience at every interaction for both new and existing customers. . If you don’t meet all of the qualifications but have a passion for learning, are a go-getter and work well under pressure, APPLY. We will reach out to you and have an open discussion about this role and how you might fit. Responsibilities. Your day-to-day will involve. Duties include, but ar...
Overview. About IBEX. Our focus is to provide a seamless candidate experience, a training environment that is conducive to the learner, benefits, perks and engagement for our agents to ensure that they have the best employee experience. We know a happy agent makes a quality agent. You make the difference for our customers and your interactions influence how they feel about the brand they have chosen. Our agents matter. YOU MATTER. Headquartered i...
Overview. Exciting new earning opportunities available. Apply today to begin the conversation. We focus on providing the environment, selection process, benefits, and training to ensure that we have agents of the highest caliber. We know a quality agent makes the difference for customers and how a great customer experience influences how they feel about the brand they have chosen. Headquartered in Washington, D.C., we have delivery locations acro...
Exciting new earning opportunities available. Apply today to begin the conversation. We focus on providing the environment, selection process, benefits, and training to ensure that we have agents of the highest caliber. We know a quality agent makes the difference for customers and how a great customer experience influences how they feel about the brand they have chosen. Headquartered in Washington, D.C., we have delivery locations across 26 site...
Overview. About IBEX. Our focus is to provide a seamless candidate experience, a training environment that is conducive to the learner, benefits, perks, and engagement for our agents to ensure that they have the best employee experience. We know a happy agent makes a quality agent. You make the difference for our customers and your interactions influence how they feel about the brand they have chosen. Our agents matter. YOU MATTER. Headquartered ...
